Total Years of Experience: 28 Years, 3 Months
January 2011
To Present
Inpatients services manager 4 depts
at Salam International Hospital
Location :
Egypt - Cairo
• As-Salam International Hospital
Inpatients services manager 4 depts. "W. Secretaries - Laundry - HK - Catering"
From 21/07/2007 till now .....
Handling all inpatient services and ensure the high standard for all non medical services .
Planing, Organizing and supervising all activities for Ward secretaries
Design job description for all staff
Monitoring and follow up interdepartmental KPI's .
Submitting Monthly and Annually reports.
Inpatients services manager 4 depts. "W. Secretaries - Laundry - HK - Catering"
From 21/07/2007 till now .....
Handling all inpatient services and ensure the high standard for all non medical services .
Planing, Organizing and supervising all activities for Ward secretaries
Design job description for all staff
Monitoring and follow up interdepartmental KPI's .
Submitting Monthly and Annually reports.
January 1997
To Present
manager
at el slam international hospital
Location :
Egypt - Cairo
manager in el slam international hospital
January 2011
To Present
مدير خدمات للمرضى الداخليين
at مستشفى السلام الدولى
Location :
Egypt - Cairo
ادارة اربع ادارات : السكرتاريه - الاشراف الداخلى - المغسله - الكافتريا والمطبخ.
- وضع الاهداف ووضع الخطط لتنفيذها.
- تحديد القوه البشريه وتعيينها للوظائف المطلوبه.
- تنفيذ برنامج تدريبى على المدى القصير والبعيد.
- العمل على مشروعات منبثقه كالسيطره على النفقات او تحسين اجراءات العمل مما يسهم فى تحسين مجال خدمة المرضى بصفه عامه.
- تكوين وتدريب قيادات الصف الثانى.
- اعداد التقييم الشهرى والسنوى للموظفين.
- اعداد التقارير ورفعها للاداره العليا.
- البحث المستمر عن احدث النظم والطرق فى مجال خدمة العملاء .
- وضع الاهداف ووضع الخطط لتنفيذها.
- تحديد القوه البشريه وتعيينها للوظائف المطلوبه.
- تنفيذ برنامج تدريبى على المدى القصير والبعيد.
- العمل على مشروعات منبثقه كالسيطره على النفقات او تحسين اجراءات العمل مما يسهم فى تحسين مجال خدمة المرضى بصفه عامه.
- تكوين وتدريب قيادات الصف الثانى.
- اعداد التقييم الشهرى والسنوى للموظفين.
- اعداد التقارير ورفعها للاداره العليا.
- البحث المستمر عن احدث النظم والطرق فى مجال خدمة العملاء .
October 2007
To March 2013
Linear coordinator
at Salam International Hospital
Location :
Egypt - Cairo
• As-Salam International Hospital
Linear coordinator From October 28, 2007
Linear coordinator From October 28, 2007
July 2007
To December 2010
W. Secretaries - medical secretaries manager
at Salam International Hospital
Location :
Egypt - Cairo
& W. Secretaries - medical secretaries manager till 31/12/2010.
June 2006
To June 2007
Admission & Discharge Office
at Admission & Discharge Office
Location :
Yemen - Sanaa
Admission & Discharge Office
From June 5, 2006 till 26.06.2007
Duties: - Organizing the monthly roster
- Admit and discharge patients
- Editing new package deals
- Follow-up charging process
- Preparing reports (daily - monthly - yearly)
- Bills Auditing
From June 5, 2006 till 26.06.2007
Duties: - Organizing the monthly roster
- Admit and discharge patients
- Editing new package deals
- Follow-up charging process
- Preparing reports (daily - monthly - yearly)
- Bills Auditing
August 2002
To April 2006
Ward Clerks Supervisor
at Salam International Hospital
•As-Salam International Hospital
Ward Clerks Supervisor
Nursing Management Department
From August 1, 2002 till April 30, 2006.
Duties: - Organizing the monthly roster
- Supervising the work of ward clerks (38 persons)
- Training the new staff
- Monthly evaluation for the staff
- Monthly reports.
Ward Clerks Supervisor
Nursing Management Department
From August 1, 2002 till April 30, 2006.
Duties: - Organizing the monthly roster
- Supervising the work of ward clerks (38 persons)
- Training the new staff
- Monthly evaluation for the staff
- Monthly reports.
December 1995
To July 2002
Data Entry of the patients who come to E.R
at Salam International Hospital
•As-Salam International Hospital
Ward Clerks
Nursing Management Department
From December 7, 1995 till July 31, 2002
Duties: - Data Entry of the patients who come to E.R.
- Arranging investigations orders entry - single appointments.
- Patient billing.
- Admission arrangements from E.R.
- Preparing Doctors daily roster
- Charging Emergency and Ambulance services
- Daily Census of E.R. & Ambulance.
- Monthly census of E.R. & Ambulance, sending copies to the High Admin. And Med. Records Dept.
I was being rotated to O.P.D. where I was responsible for:
- Data entry
- Single appointment
- Order entry
- Daily and monthly census.
In patient Units:
- Preparing files for new admitted patients
- Call doctors to inform them with new cases
- Investigations & orders entry.
- Charging Med. Supplies to patient billing
- Arranging patients' discharge procedures.
- Daily patient census
- Checking the completion of patients' documents.
Ward Clerks
Nursing Management Department
From December 7, 1995 till July 31, 2002
Duties: - Data Entry of the patients who come to E.R.
- Arranging investigations orders entry - single appointments.
- Patient billing.
- Admission arrangements from E.R.
- Preparing Doctors daily roster
- Charging Emergency and Ambulance services
- Daily Census of E.R. & Ambulance.
- Monthly census of E.R. & Ambulance, sending copies to the High Admin. And Med. Records Dept.
I was being rotated to O.P.D. where I was responsible for:
- Data entry
- Single appointment
- Order entry
- Daily and monthly census.
In patient Units:
- Preparing files for new admitted patients
- Call doctors to inform them with new cases
- Investigations & orders entry.
- Charging Med. Supplies to patient billing
- Arranging patients' discharge procedures.
- Daily patient census
- Checking the completion of patients' documents.
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