Aakash Gupta, Customer service and sale representative + Team Coach + quality and voice trainer

Aakash Gupta

Customer service and sale representative + Team Coach + quality and voice trainer

Travelopod and The Langham Hotel

Location
India
Education
Bachelor's degree, Bachelor of Arts
Experience
0 years, 11 Months

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Work Experience

Total years of experience :0 years, 11 Months

Customer service and sale representative + Team Coach + quality and voice trainer at Travelopod and The Langham Hotel
  • India
  • June 2012 to April 2013

Travelopod Travel Agency (2012-2013) (Second Largest Travel Company in USA)

 Knows Amadeus Selling Platform
 Senior Customer and Sale Service Representative
 Team Coach
 Knows Post-Sales
 Knows How to Maintain Microsoft Excel

Responsibilities:

• Maintain customer service at extreme level.
• Regular at work.
• Be polite to customers and staff.
• Be happy at every time.
• Be punctual and honest.
• Do your given job with full energy and effort.
++++++++++++++++++++++++++++++++++++++++++++++

The Langham Hotel (2010-2012) (5 Star Hotel in Auckland)

 Customer Service Representative
 Knows Work of all the Departments in a Hotel
 Specialized in Bartending and Chef
 Trainer in quality and voice

Responsibilities:

• Uphold customer service at extreme level.
• Regular at work.
• Be polite to customers and hotel staff.
• Be happy at every time.
• Be punctual and honest.
• Do your given job with full vigour and effort

Education

Bachelor's degree, Bachelor of Arts
  • at Punjab University
  • April 2013

April 2013 Punjab University Degree in Bachelor Arts (Still in Process)

Bachelor's degree, BTec Degree in Hospitality Management Level 7 (Honours in Customer Service and Human Resources)
  • at University of Auckland
  • May 2011

May 2011 University of Auckland Completed BTec Degree in Hospitality Management Level 7 (Honours in Customer Service and Human Resources)

Diploma, BTec Hospitality and Tourism Management Level 5-6
  • at University of Auckland
  • June 2010

June 2010 University of Auckland Completed BTec Hospitality and Tourism Management Level 5-6

High school or equivalent,
  • at Punjab Board
  • January 2009

January 2009 Punjab Board Completed Senior Secondary School

Specialties & Skills

Customer Service
Amadeus
Microsoft Office
Travel Planning
Higher level Customer service
Regular, punctual and honest at work at all times
Very much confident about my work with politeness and happiness
Endorsed with great energy and efforts
Understanding and offering customer what exactly he wants

Languages

English
Expert
Hindi
Expert
German
Intermediate

Training and Certifications

Certification in Fast spinner (Certificate)
Date Attended:
November 2010
Valid Until:
November 2020