IT Specialist
Saudi Airlines
Total years of experience :9 years, 1 Months
Key Responsibilities:
Worked closely with clients to collect server requirements and ensure that their needs were met in a timely and efficient manner.
Oversaw the deployment and maintenance of VMware vSphere infrastructure, ensuring that systems were configured and maintained to meet performance and availability requirements.
Working closely with IT security team to remediate any vulnerability in the server.
Analyze utilization reports of the server’s resources, identify performance shortfalls and initiate corrective actions to maintain optimum server performance.
Oversaw the deployment and configuration of a monitoring agent on a server to ensure the ongoing availability and optimal use of system resources.
Key Responsibilities:
• Handled accountability towards the configuration and installation of Cisco switches, routers in line with the requirements of the organization.
• Monitored all tasks related to the configuration and installation of 3750 and 2960 Series Switches, 6500 and 4500 Series Core Switches, 2900 Series Router.
• Provided supervision to technicians in carrying out their respective installation tasks, and guided them as and when required.
• Participated in several projects during the tenure, and was involved in gathering client’s network requirements.
• Managed issues and complaints received regarding network hardware or configuration related errors, by deploying effective troubleshooting approach.