Abdulrahman Gemal Mahmoud Yassin

IT Support Supervisor at KSA Majorel

• Saudi Arabia - Riyadh
• My current job since February 2020

Managing and supporting my team As SPV remotely and facing team.



Genesys system: Pure Cloud & Pure Connect Managing systems ICBM, Attendance, Administrator, ICUA.



Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.



Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,



BioTime: Managing FingerPrint.


IT Asset Management


Sajaya ERP System: Managing



System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.



Networks: Switching Routing changing Vlans & Troubleshooting.

IT Support Engineer at KSA Majorel

• Saudi Arabia - Riyadh
• August 2018 to February 2020

Genesys system: Pure Cloud & Pure Connect Managing systems ICBM, Attendance, Administrator, ICUA.



Managing FreePBX: Creating Users, Extensions, Queues and Callback Extensions.



Cisco System: Media trace, Cisco Unified Communications Manager, CCE Administration, Finesse,



BioTime: Managing FingerPrint.



Sajaya ERP System: Managing


IT Asset Management.


System Administrator: Managing Active directory, DNS Server, Hyber-V and Deployment Server for Images.



Networks: Switching Routing changing Vlans & Troubleshooting.

Call Center Agent at Pioneers Outsourcing

• Saudi Arabia - Riyadh
• February 2017 to August 2018

- دوام بنظام شفتات

- خدمة العملاء وامتصاص غضبهم في حالة المشاكل

- العناية بالعملاء بتزويدهم بالبرامج المطلوبة

- السرية التامة بمعلومات المشروع

Data Entry Operator at شركة لازوردي للمجوهرات

• Saudi Arabia - Riyadh
• May 2011 to February 2012