Branch Manager
Sharaf Exchange
Total years of experience :9 years, 7 Months
Developed and planned programs, within budget, by evaluating current competition, developing new markets, using past trends and current future promotions.
Analyzed monthly KPIs to help supervisors enhance their teams.
Cultivated positive and enduring relationships with customers and fellow employees.
Created a culture of personal development that ensures a highly effective and multi-skilled workforce.
Handling bulk movement of Foreign Currency.
Intricately analyzing Forex Trading and maintain Currency stock accordingly.
Maintaining personalized Customer service for privileged Corporate Clients.
Creating new possibilities for Corporate business growth and Financial ventures. Privileged Corporate Clients.
Responsible for the day-to-day branch operation.
Ensure compliance, audit and security procedures are adhered to at branch location.
Motivate and encourage staff in their work to keep the branch running effectively.
Monitor employee activities, assist with problems, and take action when necessary to ensure work quality standards and planned schedules are maintained.
Monitor branch service quality levels and coaches staff to achieve appropriate levels.
Perform management duties, exercising usual authority concerning staff, performance appraisals promotions and terminations.
Cross selling for other products
Cash handling, Inbound and outbound payments.
Making Remittance to Major Corridors like North Asia, Central Asia, USA, UK,
Cash payment acceptance against remittance slip.
Handling remittance for all countries with corresponding banks.
Handling remittance through instant mode like Western Union, Instant Cash, EzRemit, Transfast
Issuing National Bond Certificate.
Buying and Selling of Foreign currencies; Receiving cash against remittances to be sent to different countries and making all type of payments received from other countries, to the customer.
Balanced currency in cash drawer accurately.
Managing Cash for EWPS TEAM.
Keeping track of stock of Foreign Currencies and supplying to branches as per their requirements.
Preparing Cash deposits for the Bank.
Checking other Cashiers Till balance report and tallying with physical cash at day end.
Processed customers’ deposits/withdrawals and cashed checks after verification of signatures and balances.
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