Rides and Attractions Operator
Ferrari World Abu Dhabi
Total years of experience :17 years, 6 Months
Complying and ensuring that all policies, procedures and safety regulations are met by my ride colleagues and the guest while they are having fun. I ensure first-rate customer service /team work and the highest possible presentation standard at all times.
Duties:
Managing 7 colleagues of different cultural backgrounds 6 days a week
Recording updates of guest through puts for every hour
Assisting with on job trainings for new colleagues
Assist in evacuation drills and emergencies to minimize possible damage, loss or injury to guests, colleagues and company property
Handling guest enquiries and complaints
Dealing with Lost and Found items (Receiving and endorsing)
Ensuring operational readiness of rides and attractions
Enforcing all rules and regulations without exception for guest and colleague safety
Reporting all damagers or faults on rides and following up on work completed and still pending
To deliver smooth and efficient service to our guests and to manage the Café and Bar,
Duties:
Ensuring a standard of cleanliness of the outlet.
Opening and closing of the outlet
Checking staff attendance
Stock areas for the next day on a regular basis and with the monthly stock taking
Adhere to all licensing regulations as specified by the licensing laws.
Provide the service of drinks to the standard as stated in the SOP guidelines.
Assisting with the organization and delivery of entertainment under the direction of the Owner
Provide the service of drinks under the current Weights and Measures Act
Complaint handling with regards to guest comments and feedback
Operate a cash register and computer
Caution people on behaving in an unsafe manner and expelling those who refuse to co-operate.
Reporting incidents to owner
Advising and recognizing of the needs of the customers
Daily inventory before and after work
.Help maintain an efficient office environment. Provide administrative, secretarial and clerical support. Selling of office supplies, repairing and the maintenance of office machines such as copy machines, printers and faxes.
Duties:
Directing and transferring telephone calls and coordinating messenger service
Welcome the public and clients and direct them to the correct staff member
Replying and responding to emails update and maintaining databases such as mailing lists, contact lists and client information
Faxing, scanning and copying of documents
Maintain office filing and storage systems
Monitor and maintain office supplies
Ensure office equipment is properly maintained and serviced
Perform all work related request and keeping the office area clean and tidy
Seriously operates a toner cartridge recycling program from preparing for cleaning process, cleaning, recycling and testing the recycling product
Duties:
Collecting the order from warehouse required by the day
Checking and preparing products for cleaning process
Cleaning the products that required knowledge about cleaning and chemistry products
Monitoring the products during the recycle process
Testing the product
Last phase packing the product for final destination(shop)
employed as a bartender.role serving hot and cold, drinks with best posibile way
Responsibilities To deliver a smooth and efficient service to guests, and
ensure all areas of the bar are kept to the required
standards of cleanliness.