Ahmed Abdel Tawab

Reservation Supervisor at Moevenpick Resort & Spa El Gouna

• Egypt - Hurghada
• My current job since July 2008

RESERVATION SUPERVISOR ((MÖVENPICK RESOT &SPA EL GOUNA)) FROM 01/01/2011 TILL NOW.

MAIN ROLE AND RESPONSIBILITIES
 SET THE BLOCKS AND ALLOTMENTS ON THE SYSTEM, REPLYING THE DAILY GUESTS REQUESTS THAT MIGHT BE RECEIVED VIA E-MAIL AND FAXES.
 USING ONLINE RESERVATION SYSTEM WITH TOUR OPERATORS.
 PARTICIPATING IN SHAPING THE HOTEL STRATEGY.
 GIVE NEW IDEAS THAT COULD HELP IN ISSUING THE NECESSARY PROMOTIONS IN ORDER TO PUSH THE HOTEL SALES SITUATION.
 FOLLOW UP THE NEW POTENTIAL MARKETS, ENHANCE THE DOMINATED MARKETS.
 MONITORING THE SALES PROCESS BY FOLLOWING THE TOUR OPERATORS STRATEGIES AND PROMOTIONS.
 UPLOADING ALL THE RATE CODES IN OPERA SYSTEM BEFORE EACH SEASON.
 UPDATING THE SHORT INFORMATION FOR EACH RATE CODE EVERY SEASON ACCORDING TO BOTH OF CONTRACTS AND LAST
MINUTE PROMOTIONS.
 PREPARING MONTHLY REPORTS (MATERIALIZATION REPORT, MARKET SEGMENT ETC…)