Islamic Financial Executive
Abu Dhabi Islamic Bank
Total years of experience :14 years, 5 Months
1. Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
2. Record sales and order information and report the same to the Team leader.
3. Review their own performance and aim at exceeding their targets.
4. Explore and Escalate market feedback and Competitors updates to RSS To source business Personnel Finance from the potential customers from the preferred segment for the bank
5. To sell Personal Finance to the specified target segment and achieve or exceed.
6. Full awareness on product knowledge and implementing them at all times.
lead the sales team to
1) Searching for new clients who could benefit from your products in a designated region
2) Travelling to visit potential clients
3) Establishing new, and maintaining existing, relationships with customers
4) Managing and interpreting customer requirements
5) Offering after-sales support services
6) Administering client accounts,
7) Analyzing costs and sales, Preparing reports for head office
8) Meeting regular sales targets
9) Recording and maintaining client contact data
10) Making technical presentations and demonstrating how a product will meet client needs
11) Providing pre-sales technical assistance and product education
12) Liaising with other members of the sales team and other technical experts
13) Solving client problems
14) Providing training and producing support material for the sales team
• Searching for new clients who could benefit from our products in designated region
• Travelling to visit potential clients
• Establishing new, and maintaining existing, relationships with customers
• Managing and interpreting customer requirements
• Offering after-sales support services
• Administering client accounts,
• Analyzing costs and sales, Preparing reports for head office
• Providing pre-sales technical assistance and product education
• Solving client problems
Technical Support engineer for the Internet including user’s problem.
Handling customer inquiries, complaints, and ADSL Technical Problems. Running first level troubleshooting steps.
Isolate customer problem and handle escalations to appropriate support team level.
Provided efficient solution of the customer’s problems.
Expertise in ADSL and LAN networks design
Excellent Presentation skills and communication skills.
Technical Coaching: Ensuring proper technical development of new staff skills.
• Create and Maintenance of user accounts, profiles and security policies.
• Log and Analyze complex software and hardware matters of significance pertaining to networking connectivity issues, printer and application to meet organization needs.
• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy.
• Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.
• Maintaining Hardware and Software inventory record.
Graduate from the Faculty of electronics engineering, Menofia University. Specialization: Computer science and engineering. Graduation year: 2009. Grade: Good Topic of graduation project: Database for technical school, Tools of project: Oracle 10 G. Project grade: Excellent.
