Ahmed Shimy, Sales Executive & Customer Service officer

Ahmed Shimy

Sales Executive & Customer Service officer

DU Telecom Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Law
Experience
14 years, 5 Months

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Work Experience

Total years of experience :14 years, 5 Months

Sales Executive & Customer Service officer at DU Telecom Company
  • United Arab Emirates - Dubai
  • My current job since July 2011

Sales Executive & Customer Service officer
• Promoting and up selling the product and services to all customers
• Follow up with back office all escalations for all customers complains and requests
• Handling all Customers required and Complains
• Abel to meet monthly target
• Providing customer assistance and satisfaction through attending the customer needs on face to face basis
• Responsible for ordering, shipping, receiving, organizing, and merchandising inventory

Sales Executive at Quest Travel
  • Egypt - Cairo
  • December 2009 to June 2012

 Promoting and up selling our tourism program to different travel agencies
 Coordinating with different agencies to provide services to tourists
 Arranging between different merchants and tourists
 Cross selling of the our products and services for guests

Education

Bachelor's degree, Law
  • at Faculty Of Law
  • May 2006

Specialties & Skills

Promoting
Cross Selling
Merchandising
Receiving
 Good knowledge of windows and Internet  Good knowledge of MS Office

Languages

English
Intermediate

Training and Certifications

Basic Business Skills Acquisition Certificate (Certificate)
Date Attended:
May 2009
Valid Until:
August 2009