Radio Access Customer Support Engineer
Nokia Siemens Networks
Total years of experience :14 years, 4 Months
Working in 2G radio access department, Mobinil single RAN project team(April 2011-present)
• Commissioned, integrated and performed the acceptance of new Flexi BSCs and TCSM3i (standalone TCSM3i and Combined Flexi BSC/TCSM3i solutions) with different releases (RG10 and RG 20) and in multivendor environment.
• Performed Flexi BSCs software upgrades and downgrades for both offline and live modes.
• Performed capacity and hardware upgrades for live BSCs
• Participated in solving emergency and critical cases.
• Performed various trials in Mobinil testbed and applying those trials in the live network
• Assisted new team mates in different commissioning, integration and troubleshooting activities remotely.
• Participated with NPO team in planning different network topologies demanded by the customer.
• Assisted RIC team in troubleshooting problems during swap nights.
•Commissioned, integrated and performed the acceptance of new RNCs
•Upgraded and downgraded RNCs' capacity
•Modified the hardware configuration of the RNC for different features' trials
•Participated in RNCs' software upgrades
Trained in different Business lines in the global services business unit three months per rotation.
First rotation is in radio department, Network Planning and Optimization
• Investigated daily worst performing Cells and provided solutions to enhance performance KPIs
• Detected and solved problems through drive test log files analysis
• Enhanced main KPIs through various trials
Second rotation is in transmission department, NI and Care Services
• Commissioned and Integrated several transmission nodes (hiT7070, hiT7080 and hiT7035 )
• Performed software upgrade of hiT7070 in a live ring