Customer Relation
Belhasa Global Exchange
Total years of experience :10 years, 2 Months
Global Exchange is a part of Saif Belhasa Group, one of the most reputed
groups in the UAE. The Products & Services offered include Exchange of World-wide Money
Transfers, Telex Transfers, Foreign Currencies, Drafts & WPS Processing and distribution.
I am previously performing Compliance functions in branch being the Branch
Compliance Officer and currently assigned as the Branch-in-Charge.
Job Description and Responsibility
Doing remittances such as Telegraphic Transfer and Express Remittances
Handling cash
Receiving and allocating cheque
Tallying and reconcile reports
Reporting any suspicious activity to Chief compliance officer
Keep up-to-date with market trends and new developments utilizing information for
business improvement.
Maintained positive relationships with customers to generate new revenue.
Handling customer complaints
Performing compliance function
Preparing and uploading salary of different company employees.
Delegating tasks to other staff members.
Assist branch manager to provide optimal customer services and reconcile receipt and
cash payment.
Administer all marketing requirements
Supervise efficient working of staff and maintain smooth work flow
The Golden Arches are the symbol of McDonald's, the global fast-food restaurant chain.
Originally, real arches were part of the restaurant design.
Job Description and Responsibility
* Attending to guest complaints and queries and ensures guest satisfactions as well.
* Checking the stock levels and ensures that the stock is ordered as quickly as possible.
* Ensures that all safety and security regulations are being applied.
* Preparing, monitoring and recording daily sales.
* Supervising and monitoring staff members and motivate them to achieve the sales target.
* Briefing the staffs about their tasks and promos of the restaurant before they start their
work.
* Ensures that the restaurant service meets the standard of the establishment as a whole.
* Records all transactions completed throughout the day, week, and month.
* Achieving sales target by means of up-selling products;
* Provides good morale in the section.
The hotel has 632 rooms and suites, four international restaurants,
two lounges, a cafe, and a bakeshop, across two wings, and is considered a city resort.
Job Description and Responsibility
* Prepares petty cash voucher.
* Placing the orders of the chefs which will be using for the operation.
* Checking emails from time to time to know if there are reservations
* Preparing duty roster;
* Handling outgoing and incoming calls.
2017
* First Aid Training
HABC Lvl 2 International Award in Pediatric First Aid and the Safe Use of an Automated
External Defibrillator
HSS Health & Safety Solutions
and Responsibility
* Provide the guest with quality service at all times.
* Knowledgeable about the products we offer.
* Takes the order of the guest.
* Serve food and beverage to guests.
* Ensuring cleanliness.
* Arranging tables and keeping condiments stocked.
* Removing dishes as people finish courses
Kitchen Admin (Summer Palace Kitchen
,
Secondary Level Graduated,
Primary Level Graduated,