Logistics Coordinator
Bridgeway Shipping & Clearing Services LLC
Total years of experience :17 years, 7 Months
Highlights:
• Designated as Special Project handling Coordinator
Key Responsibilities:
• Responsible for bulk product returns to vendors, project cargo / oil field drilling equipment, container clearances, “load out plan”, and issuance of sailing instructions.
• Overseeing entire custom documentation involving successful completion of relevant import and export procedures for Air and Sea, Internal Transfers & Distribution of Import Goods, verification of daily Bills of Lading, Certificates of Analysis, and Freight Forwarding.
• Keeping continuous liaison with different customs officials to resolve shipment matters, issuance of shipping instructions, L/Cs, tracking of shipments, and resolving matters pertaining warehouse management.
• Interfacing with customers to look into and solve different problems faced by them including order documents, shipments, entering of sales contracts, processing of demurrage claims, commissions, debiting and crediting, and following up with reminders for collection of outstanding amounts.
• Managing cargo for re-export and re-import through Air and Sea for oil and gas equipments, consolidating delivery of cargo requests, keeping track of product inventory and month end sales.
• Preparing freight for transport, quarantine preparation, managing local transport matters, handling materials, and overseeing loading.
• Ensured accomplishment of operational activities on daily basis involving supervision of contractors to achieve different tasks involving updating registers, replying to importers and exporters, and handling of other correspondence.
• Followed up with logistics department to guarantee on time delivery of orders while maintaining constant follow up to handle customer queries and eradicate any issues faced.
• Coordinating between forwarders and vendors for shipping arrangement, filing organized reports, creating filing system for keeping documents, and keeping them updated.
Highlights:
• Trained staff members for ISO 9001:2000 while assisting with the documentation involved
Key Responsibilities:
• Generated business for different hardware, electronic, plumbing, and genset products offered by the company.
• Kept abreast of the changes in the company products to communicate about them to existing as well as new customers.
• Proactively generated daily, weekly, and monthly reports to keep track of sales efforts and ensure senior management had been informed about business progress.
• Acted as first point contact between company and customers to listen to their complaints while successfully resolving their problems through follow up with relevant departments.
• Closely monitored current market situation including competing products, prices, and changing customer preferences to contribute business acumen in decision about introduction of new products to be offered.
• Accomplished individual sales targets through business networking, lead generation, and meeting with prospective customers.
• Carried out other important tasks which would help contribute to team effort and generate more business.
Other Training, Certifications, & Educational Qualifications: • EMBA (Executive Master Program in Business Administration ) from IIBM • Logistics Management and Supply Chain Management with IIBM • ISO 9001 :2000 QMS Awareness Training by RWTUV
Passed CISFF (Course on International Shipping and Freight Forwarding) from International Institute of Shipping and Freight forwarding in the year 2007
ISO 9001 : 2000 Training and Documentation work for staff in Bridgeway Trading ,Abu Dhabi
