AJAY THOMAS, HR-PRO

AJAY THOMAS

HR-PRO

WESTZONE GROUP

Location
United Arab Emirates - Dubai
Education
Master's degree, International Tourism & Hospitality Management
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

HR-PRO at WESTZONE GROUP
  • United Arab Emirates - Dubai
  • My current job since March 2018

Implementation of company hr policies in compliance with the UAE Laws. Always keep up to date with the changing immigration laws. Undertake administrative duties such as drafting letters/emails, updating various data’s in excel and routine follow-ups. Documentation and reporting. Maintain company confidential files and data’s. PRO duties especially consist of getting approvals and document clearance from DHA, Ministry of Labour, Ministry of Interior Affairs, and other government Departments. Immigration works includes clearing employee documentation through GDRFA/ICA for employee visas, change status, renewals, travel reports, immigration clearance, cancellations etc. Also make sure these legalities are met within the stipulated time to avoid fines.

WELFARE MANAGER at CREDENCE HOSPITAL PVT LTD
  • India - Kerala
  • December 2015 to August 2017

The assigned responsibility includes leading the hospital Food & Beverages and Housekeeping departments. It’s my responsibility to regularly liaise with the external vendors to ensure the services provided to the in/Out Patient are up to the standards of the hospital. Closely monitor both departments daily services and make sure that patients, staffs and other customers are satisfied with the services provided. Prepare monthly reports for the review.

CUSTOMER CARE ASSISTANT at HC ONE
  • United Kingdom - Belfast
  • November 2013 to June 2015

HC one is one of the largest non-profit organization, with over 230 care homes throughout the UK, creating a positive care service encompassing dementia, nursing, residential and specialist care. My responsibility includes coordinating and providing support to disabled persons with identified needs. Organize time and resources based on the individual needs of clients. Coordinate general housekeeping, meals-on-wheels and personal hygiene of dementia patients. Assisting in transporting dementia patients to appointments and activities. As duty in-charge, it’s my responsibility to closely monitor staff performance and schedule training accordingly. Provide on the job training for the new joiners. Make recommendations for changes and improvements to the patient care program and follow-up patient concerns with the shift supervisor. Monitor Physical and mental conditions of the disabled persons as instructed by the Senior Carer. Documentation and routine handover.

EXECUTIVE MARKETING OFFICER at HEERA CONSTRUCTIONS PVT LTD
  • India - Kerala
  • November 2011 to February 2013

The pioneer construction company decided to create a parallel marketing department named Venture Solutions Group (VSG), to boost competition and sales under the leadership of the General Manager. I was chosen to be a member of this group. Directed and coordinated various promotional activities to promote company products & services.Achievd best performer reward 3times during this period.

CUSTOMER RELATIONSHIP OFFICER at SOWPARNIKA PROJECTS PVT LTD
  • India - Kerala
  • November 2010 to November 2011

Worked as a coordinator between the administration and the clients. Supports front office administration in the absence of in-charge. I was assigned to address customer queries, issues, suggestions and other alterations regarding various ongoing and upcoming projects. Duties include Tele callings, maintain worksheet in excel and regular follow-up. Achieved monthly targets on a consistent basis by ensuring the regular the fund flow.

JUNIOR OFFICER at MANAPPURAM FINANCE & LEASING LTD
  • India - Kerala
  • February 2010 to July 2010

Joined in the legal department of the company and the obligations consists of supporting the attorneys with documentation of cases, telecall follow-up of the clients, updating client records in excel and dot net software.

Education

Master's degree, International Tourism & Hospitality Management
  • at BEDFORDSHIRE UNIVERSITY
  • January 2015

Secured B grade

Master's degree, Business Administration (Hr & Marketing)
  • at GOJAN SCHOOLOF BUSINESS AND TECHNOLOGY
  • May 2009

Done major 6 months projects in Hr @ Kerala Automobies Ltd.

Bachelor's degree, Bcom
  • at St Xaviers College
  • June 2006

Tax and Accounting main

Specialties & Skills

Administration
Issues Management
HUMAN RESOURSE MANAGEMENT
Achieving Targets
Human computer Interaction
CUSTOMER RELATIONS
DOCUMENTATION
MICROSOFT EXCEL
ADMINISTRATION
DRAFTING
EMPLOYEE RELATIONS
GENERAL MANAGEMENT
COMPUTER SKILLS
HR MANAGEMENT
MULTI TASKING
QUICK LEARNER

Social Profiles

Languages

English
Expert
Hindi
Expert
Malayalam
Native Speaker
Tamil
Expert

Hobbies

  • Playing Chess
    Winner in several events.