Akram Tork, Treatment planning manger

Akram Tork

Treatment planning manger

3D Diagnostix

Location
Egypt - Cairo
Education
Bachelor's degree, Dentistry
Experience
18 years, 11 Months

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Work Experience

Total years of experience :18 years, 11 Months

Treatment planning manger at 3D Diagnostix
  • Egypt - Cairo
  • My current job since July 2013

Managing Treatment Planning team in every day cases processing.
-Hiring and training new team members and qualifying them for the Job.
-Virtually planning implants placement (Treatment plan) using computer guided surgery software ( ex, CoDiagnostix, SimPlant, Nobel clinician, SiCat, Anatomage, OsseoView and VIP).
-Designing intraoral appliances used for implant placement ( Surgical guide).
-Providing Online consultation session for Dentists, to discuss implants planing and required surgical procedures ( bone grafting, sinus lifting...etc).

Customer support manager at 3D Diagnostix
  • Egypt - Cairo
  • My current job since May 2009

Managing Customer Support team in day to day operations.
-Planning team skills upgrading and on job training.
- Hiring new agents and qualifying them for the job.
-Handling anger customers.
-Building strong relationships with premium customers and business partners.

Implementation specialist at Health Care international
  • Egypt - Cairo
  • September 2006 to April 2008

Participating in preparing custom made Health insurance proposals for interested potential clients.
-Participating in preparing Monthly/Quarterly/Annually reports for existing customers.
-Field visits for proposals presentation to customers, and data collection for occupational hazards and employees categorization for required health care coverage.
-Participating in planning/monitoring of major projects deployments with Ministry of Health; such as Mental hospital renovation and improvement program in collaboration with Holland Governmental fund. And Takamol Project ( Part of the USAID) for Egypt Healthy Mother/Healthy Child Project

Root canal Specilaist at Hassan El Sabry Dental practice
  • Egypt - Cairo
  • June 2004 to April 2007

Education

Bachelor's degree, Dentistry
  • at Misr University for Science and Technology
  • January 2006
High school or equivalent, High School
  • at Nasr English School
  • June 1999

Specialties & Skills

Customer Support
Negotiation
Management
Management

Languages

English
Expert

Memberships

Dental Syndicate
  • Member
  • June 2007

Training and Certifications

Project Manegment (Training)
Training Institute:
American University in Cairo
Date Attended:
October 2008
Duration:
96 hours
Business Planning (Training)
Training Institute:
American University in Cairo
Date Attended:
August 2007
Duration:
36 hours