Quality assurance Specialist and trainer
Malomatia
Total years of experience :10 years, 2 Months
Monitoring the calls, provide training to the new agents, attend meeting with our clients, updated the data base for the accounts, and making calibration reports for the monitoring calls.
• Call center agent
• Currently co trainer
• Handling reports the team
• Acting as delegate for team leader
handling calls for many project in the ministry
Costumers calling asking about their bank account and we give them the all the information
In charge of volunteers for the handball world cup ensuring the safety and satisfaction of spectators
Sort tables and arrange the dates of students, teachers, and answer the phone and I was also to receive fees and I was doing the work of the administration in the case of promise and a Director in the academy and work on the supervision and also use Microsoft world
documents
And print files and work papers for students and help teachers in the quota arrangement
And scheduling interviews for the Director-General in the case of the absence of the Director I was I interviews
Patient scheduling and writing new dates, accounting and money for the delivery and billing arrangement director and working on a special program and the organization of the clinic clinic and maintain hygiene and contact with the patient to review the schedule and answer the phone
Graduated