Customer Experience Representative
Saudi Telecom Company - Stc
Total years of experience :11 years, 3 Months
Internet and phone, bills, technical support, etc...
social media manager
• E-marketing
• Design and prepare the posts
• responsible of all technology and technical support for the store
mobile software
• electronic mobile board fixing
• Laptops and PC software and hardware maintenance.
• social media accounts support for the customers
Admin for a service disk ticket system
• Preparing PC for end user's (software and OS)
• Remote support for branches
• Responsible to update electronic devices manual for all branches weakly
• Monitor network's connection for head office and branches and disaster recovery
• Transfer data room to new building and create a new one
• And check all cabinet for 4 floors
Admin for a service disk ticket system
• Preparing PC for end user's (software and OS)
• Remote support for branches
• Responsible to update electronic devices manual for all branches weakly
• Monitor network's connection for head office and branches and disaster recovery
• Transfer data room to new building and create a new one
• And check all cabinet for 4 floors