Amin Issa

marketing Director at Hoshan Group

• Saudi Arabia
• My current job since January 1998

MPS - DMS - ECM - (KM, Sharp, Lexmark- Epson - HP) -
Digital transformation -

IT Manager at ERP implementation Hoshan Group

• January 1998 to January 2006

1. Hoshan Corporate
2. Hoshan Furniture
3. Hoshan Health Care
4. Hoshan Office product
5. Hoshan Office product Technical
6. Hoshan Integrated System
7. Hoshan (H2O) Dubai
Highlights as Professional Service Group Manager - Digital Transformation Manager:
Managing Presales team for MPS- Managed services - Smart screens - solution - DMS - Digital
Transformation etc..
Managing marketing team - Product managers for KM, Sharp, Lexmark, HP and Epson
Efficiently managed PSG for Digital Transformation and Remote working. Manage digital transformation
team and Enterprise Process.
Managed the closure of projects with users on deliverables, conducted work review & ensured quality
assurance.
Provide project, program, and portfolio status reporting for various levels of audiences (including senior
management).
Lead project teams composed of cross-functional representation from multiple business units
Managed key improvement initiative to implement CRM (Salesforce), mobile Field service (Urbanise), BI,
Company portal, Service /Project & Service module implementation in ERPLN and Workflow system etc..
Data warehousing, OLAP cube and data analysis implementation
Develop and manage Hoshan Internal and eCommerce portal
Selling Dozens of millions Saudi Riyal Solutions such as MPS -DMS - Archiving systems - ECM to major
accounts such as Aramco, Sabic, Banks (Samba, Bilad Bank, SFB etc.), governments, private organization,
universities etc…
 Presales/implementation MPS solutions such as SafeQ, papercut, LRS, Printfleet, Lexmark mark vision/Fleet
tracker etc.. Document management system DMS such as Scanshare Document Navigator, Docme, ECM
content management, M-files, Laserfiche, Komidoc, etc..
 Service Delivery manager, managing after sales contract period, monitoring the service as per agreed SLA,
using special Helpdesk system to manage service team. Setting KPIs for service team performance.
Highlights as Group MIS Manager:
Managed the implementation of Baan as ERP solution
Successfully Leading the change management of IT solutions and business process
Built a complete IT infrastructure for with respect to the change management strategic goals.
Lead restructuring and business development initiatives within the company as per the planned changes
Managed Budgeting and forecasting
Managed MIS Strategic Planning
Successfully Implemented BI and CRM systems
Established disaster recovery planning
Successfully acted as Regional Manager
Prepared SWAT analysis and performed market segmentation
Increased sales and profitability by leading sales and marketing teams based on previous data mining and
Financial ratio analysis.
Managing Arabized system development and structuring Arabic balance sheet and income statement for
Zakat integrated with two ERPs.
Highlights as Change management - IT Manager:
Built a complete IT infrastructure for hoshan group that included the backbone software applications and
connecting 28 branches / 6 different business divisions in Saudi Arabia and United Arab Emirates.
Managed ERP Selection cycle. RFP Preparation, Suppliers Assessment, Solutions Assessment and
Comparison and Final Selection.
Manage the change management team to design the best business practice.
Managed a multi-million Saudi riyals Baan implementation projects.
Managed smoothly the help desk support to 30 branches (600 PC users)
Page 3 of 6
Implemented Finance modules (GLD, ACP, ACR). Multi-Finance, Single- Logistic Setup.
Implemented Distribution modules (WRH, SALES, PURCHASING, LOCATION CONTROL, FIXED ASSETS)
Baan implementation in 7 different Companies of the group.
Managed the IT requirements for merging and splitting of companies within the group
Assisted Finance Managers in taking decisions related to handling of Special Accounting Requirements
Managed the installation and Implementation of company WAN in 30 locations with the minimum cost.
Built a disaster recovery plan for IT tangible and intangible assets
Designed a full set of comprehensive reports to serve all levels of management to monitor the change
management improvement for on-going business
Managed data consolidation and data Migration initiatives
Designing and Building DataWarehouse, OLAP Cubes, and Data analysis
Studied a portal solution for the company to meet the changes of the process in the group
Managing Data security project and vulnerability assessment.
Studied a POS solution that defined integration points with the backbone ERP.
Implemented successfully Solomon (IV) ERP
Designing data bases & applications under request

Project Manager at Linx for Computer Services

• January 1996 to January 1998

Project manager

• January 1994 to January 1996

Inhouse Software development manager
Managed internal programmers
Building customized, Application (Sales, Purchase, GL, Library archive, medical tracking, Map statistics,
fixed assets, and many more)

Senior Programmer at OLIVETTI Holding Company

• Lebanon
• January 1990 to January 1994

ERP Development & Implementation (Distribution modules: Purchasing, Purchase Requisition System,
Inventory Management)
Managing 4 main branches
Supervising Change management department
Designing, developing & implementing new software
Software maintenance and technical support
Data Consolidation