Operations Manager/ Store Manager
Abercrombie & Fitch
Total years of experience :13 years, 6 Months
• Part of the Dubai new store opening team, which has become the highest volume store in the world.
• Currently managing and training a team of 60 full time employees.
• Responsible for the visual merchandising of the store.
• Fosters a customer centric culture where full energy and activity of the store are focussed on delivering highly satisfying customer experience.
• Supports optimization of labour schedule by ensuring appropriate associate skills and availability.
• Ensures payroll is managed daily by punch guarding and executing flex work sheet.
• Leads the execution of brand guide.
• Consistently outperformed sales and hours management goals
• Managed and trained 4 assistant managers, which became store managers.
• Performing and managing inventory control.
• Continually excess hourly sales goal by 10% when on shop floor as MOD.
• Operational Flow Control.
• Receiving and processing FTL.
• Implementation of MRP systems on a daily basis to replenish merchandise
• Experience across departments including: Sales, Marketing and People Management.
• Meeting procurement needs for the corporate office, by finding reliable and cost effective sources to supply goods and services.
• Research the market for optimum supply for services.
• Contacting suppliers to obtain information on price quality and delivery capabilities for the products/services required.
• Negotiate contractual conditions with suppliers.
Subject Areas: • Strategic Sales planning • Marketing • Consumer Behavior • Accounting and Finance • Organisational behavior and negotiation.
Subject Areas: • Visual. Net • CC++ • Java Script • Website design and planning Assignment: Created a fully operational sales website using Visual.Net and HTML.