Amr Samir Mohamed

As a business analyst in Amiral Management Corporation company, in business corporation development.

I would share project :General Organization for export & import control.
The Project created to Develop & reengineer the business process with a new system.
Also implementing risk management system & control for commodity

Skills Used:
Business process reengineering (BPR),
Data Analysis / Data Modeling
Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.
Communicate & Follow up with customer (stakeholder, Managers, Employees) also with application developers to meet the work requirement
Applying Risk Management System
Applying project management techniques

Project:
General Organization for Exports and Imports Control GOEIC

Detailed Work Activities:
Analyze numerical or statistical data
Analyze operational or management reports or records
collect data & Analyze workflow
develop policies, procedures, methods, or standards
use relational database software
use Data Modeling software's
apply math principles to identify or analyze problems
apply long or short term production planning techniques
apply Risk Management System
apply project management techniques

Tasks include:
•Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
•Stay informed of logistics technology advances, and apply appropriate technology in order to improve logistics processes.
•Plan, organize, and execute logistics support activities such as maintenance planning, repair analysis, and test equipment recommendations.
•Develop an understanding of customers' needs, and take actions to ensure that such needs are met.
•Participate in the assessment and review of design alternatives and design change proposal impacts.
•Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.
•Manage the logistical aspects of product life cycles, including coordination or provisioning of samples, and the minimization of obsolescence.
•Report project plans, progress, and results.
•Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.
•Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
•Develop proposals that include documentation for estimates.
•Review logistics performance with customers against targets, benchmarks and service agreements.

Information Technology
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installing and configuring computer hardware, software, systems, networks, printers, scanners and more
planning and undertaking scheduled maintenance upgrades
talking to clients and computer users to determine the nature of problems
responding to breakdowns
investigating, diagnosing and solving computer software and hardware faults
repairing equipment and replacing parts
supervising junior engineering and technical staff
agreeing call-out timescales
obtaining replacement or specialist components, fixtures or fittings
ensuring compliance with health and safety legislation
checking computer equipment for electrical safety
maintaining records of software licenses

Website Administrator - ( www.Algomhoria.com)
Web content management, writing and editing for the web, graphic design and site management.

Marketing Executive
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-planning, public relations, organizing events, Marketing development, distribution, sponsorship and research
-Marketing strategies
-Digital marketing
-Promotion
-Media
-Online marketing
-Marketing research
-Advertising

 Answer calls professionally
 Respond to customer inquiries
 Research required information using available resources
 Handle and resolve customer complaints
 Provide customers with product and service information
 Enter customer information
 Process orders, forms and applications
 Identify and escalate priority issues
 Route calls to appropriate resource
 Follow up customer calls where necessary
 Complete call logs
 produce call reports

-Plan, organize, direct, control and evaluate the operations of information systems and electronic
-Develop and implement policies and procedures for electronic data processing and computer systems operations and development
-Meet with managers to discuss system requirements, specifications, costs and timelines
-operate and administer computer and telecommunications software, networks
and information Systems
 Control the computer systems budgets and expenditures

 Plan, organize, direct, control and evaluate the operations of information systems and electronic
data processing (EDP)
 Develop and implement policies and procedures for electronic data processing and computer
systems operations and development
 Meet with managers to discuss system requirements, specifications, costs and timelines
 Hire and manage information systems personnel and contractors to design, develop, implement,
 operate and administer computer and telecommunications software, networks
and information Systems
 Control the computer systems budgets and expenditures