Accountant assitant
Al Fajer Poultry Company
Total years of experience :15 years, 11 Months
Provides financial information to management by researching and analyzing accounting data; preparing reports.
Accountant Job Duties:
Prepares asset, liability, and capital account entries by compiling and analyzing account information.
Documents financial transactions by entering account information.
Recommends financial actions by analyzing accounting options.
Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
Maintains customer confidence and protects operations by keeping financial information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Accomplishes the result by performing the duty.
Contributes to team effort by accomplishing related results as needed
Providing customers with different things that he/she needand also if any customer have a complain I handle it & solve his problem
Sales executives are the key point of contact between an organisation and its clients: answering queries, offering advice and introducing new products.
** includes:
organising sales visits
demonstrating/presenting products
establishing new business
maintaining accurate records
attending trade exhibitions, conferences and meetings
reviewing sales performance
negotiating contracts
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
gives you a good understanding of the tasks, responsibilities and skills involved in customer service work. & Increasing customer satisfaction also providing the customer with product and try to solve any problem that been faced by the customer
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning,
and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.
Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Assistant Store Manager Job Duties:
Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
Promotes sales by demonstrating merchandise and products to customers.
Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
this company is an outsourcing project with Etisalat Egypt company,
as a call center agent I provide the customer with information about products or rate planes or services or promotions, also handling the customers complain with high performance because the best thing in this field as a customer care is to pass positive feed back for the company and to take care of the customer and the company Image
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
responsible for Applying Jobs In Training Manager Middle East Africa & Reservation courses for employee in Saudi Arabian Airlines
The training administrator administers, organizes and conducts company training programs for clerical, supervisory, technical and lower-level management personnel. This position has limited decision-making since problems can generally be evaluated in terms of defined procedures or precedents. The training administrator assesses several elements and alternatives, which involve minor research. This position modifies methods and procedures or plans and establishes new methods and procedures. This role trains new employees and assists lower-level personnel
as a telesales indoor, provide the customer with services and products with high quality and with low prices
Using scripts, product knowledge, and communications skills, telemarketer or telesales representatives generate sales and interest. They work to engage the customer and ask questions that keep the conversation going. They may make the initial contact and hand the prospect off once interest is established or an appointment is made, or they might be responsible for the sale from start to finish. Quotas are often set which require a telemarketer to make a specified number of calls or reach a minimum dollar or sales number. Sales to individuals may require evening and weekend shifts.
help the customer, provide the customer with his - her need - pass positive feed back about the company at all and also to Egypt as an important country in tourism
Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, bell service staff and management to fulfill guest requests. They provide guests with access to hotel services, forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner. Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction. They may also serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations and providing other information about the locale.
Agents may also be responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, agents calculate the guest's final bill and collect payments. Employers may seek out candidates who demonstrate proficiency and honesty in handling money for this position.
Work towards CPA qualification ICDL Certificated English Courses { Level 7 } Sales Diploma { Dr. Ibrahim El Feky }