Encoder
BFL Group LLC
Total years of experience :7 years, 8 Months
Accurately and efficiently encode all the data that need to organized and recorded
Preparing and sorting data for computer entry
Reviewing actual information from item to make sure its accurate before entering the system.
Maintaining data system and ensuring all information is correctly recorded.
Quality check and correcting all wrong items encoded in system
Creating a memorable guest experience that keeps customers coming back, Solving challenges for individual guests that have their best interests at heart.
Supplies customers with game equipment, such as gloves and give the customer rules in the game.
Ensure the cleanliness and safety of the area and keeps equipment in serviceable condition.
Updating/Sending daily sales report, weekly schedule, daily checklist
Admin
Provide overall administrative and operational support to the team
Conduct clerical duties, including filling, answering phone calls, responding to
emails and informing manager for the reminders.
Depositing and monitoring daily sales of store and processing permits.
Basic accounting
Preparing/Reporting daily report and inventory management of store.
Monitoring the use of supplies, computers and equipment within the office.
Encoding and monitoring daily delivery of stocks.
Assisting the manager generating reports for his/her presentation.
Maintaining the cleanliness and organization of the office.
Service Crew (Cashier)
Smile and Greet the customer, provide assistance in the serving table area
Taking customers order and delivering food and beverage to their table.
Operate POS and handing payments by cash and cards (credit or debit)
Suggesting additional menu items, such as dessert, sides and drink when
appropriate.
Providing excellent customer service to ensure satisfaction.
Maintaining safe and clean working environment by complying with
procedures, rules and regulations.
My Job responsibility in this company are:
Conduct clerical duties, including filling, answering phone calls, responding to emails and preparing documents.
Provide administrative support for operation team.
Review and revise the daily work order for staff
Produce and distribute correpondence memos, letter and forms Conducting inventory management in store.
Encoding and fulfilling delivery receipts.
My Job responsibility in this company are:
Answer questions about warranties or terms of sale.
Identify and assess customers’ needs to achieve satisfaction.
Assist with placement of orders, refunds, or exchanges.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
I'm Angelo T. Gonzales Graduated of 2 Years Computer Programming in Eastwoods College of Science and Technology and Certified Microsoft Specialist Word. The total average of my grade is 1.56 .
