F&B Operations Manager
Apex Service, part of Damac Group
Total years of experience :24 years, 3 Months
• Leading the project for opening 31 coffee restaurant in UAE.
• Finding locations, SWOT analysis, creating project plan, selection of contractors and coordination of project.
• P&L, budgeting, project plan, creating business plan
• Menu Planning, SOP, hiring team and training
• Marketing plan, partnering with different websites for delivery service such as Deliveroo, Talabat, Zomato etc
• Setting up central kitchen, negotiating with different suppliers and vendors and making agreements.
• Reporting to the CEO
www.caffebarbera.com, www.bueisa.com
• Handling the operations and expansion of 3 F&B brand’s operations in UAE and Sudan.
• Complete responsibility of Revenue, P&L, expansion of business by opening new outlets on our own and Sub-franchising outlets.
• Preparing different reports and sending to concerned offices; daily, monthly and yearly reports. Responsible for preparing and implementing of business Plans, Yearly Budget, KPIs, analyzing Food & Beverage costs and taking corrective actions, Marketing Plan and its implementation, preparing training manuals, updating SOPs, team’s yearly performance & development plan.
• Coordinating and successful implementation of marketing plan, partnering with different websites for delivery service such as Deliveroo, Talabat, Zomato etc
• Ensuring comprehensive guest satisfaction, monitoring training of the team, brand standards are always maintained. Making sure the outlets and team adhere to the safety and hygiene standards of HACCP.
• Setting goals and objectives to Outlet Managers and regularly following up on the progress.
• Keeping in contact with corporate offices, real estate companies & agents to help develop business.
• Finding new locations, SWOT analysis, negotiating with landlords, selecting contractors, executing the complete project, including getting necessary approvals from authorities.
• Maintaining a good relationship with Franchisors and landlords. Negotiating and revising agreements with Franchisors and Landlords when needed.
• Negotiating with vendors and making new contracts for the benefit of the company.
• Menu planning & menu engineering in coordination with Chef.
• Head of F&B Operations of Fine dining restaurants, coffee shops, night clubs, sport bars
• Setting goals and objectives to the Outlet Managers and regularly following up on the progress.
• Hands on operations
• Training of the team.
4 star hotel with 4 restaurants, bar, conference hall and out door catering.
Main tasks:
• Overseeing the entire Food and Beverage operations in the hotel.
• Reporting to- General Manager/COO.
5 star luxury resort with 850 rooms and 13 outlets/bars
Tasks:
• Leading the day-to-day operations of Restaurant.
A fine Dining Indian Restaurant with 250 covers and Banquets
Tasks:
• Was involved in the pre-opening.
• In charge of the day-to-day operations of the Restaurant.
5 star Hotel in Kochi, Kerala, India.
Tasks:
• Joined as a member of pre-opening team.
• In-charge of the 250 cover main restaurant.
Passed with 78% marks.
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