Partner
MB Group
Total years of experience :29 years, 11 Months
• Partner in MB Group which is a leading Global Financial, Business, Legal and Technology Advisory and execution firm
• Responsible for complete global operations in China, Japan, Europe, Middle East and India
• Heading team of Chartered Accountants, Auditors, Risk and Fraud Professionals, Lawyers, Finance and compliance professionals, Tax Experts, Business Development, Customer Service, Marketing, HR, IT and Foreign Enterprise Groups
• Responsible for expanding operations in Middle East, Africa and South Asia
• Key job includes Strategy formulation implementation and execution pertaining to restructuring, turnaround, profit enhancement and Global expansion of family businesses
• Responsible for creation of alliances, partnerships, Joint Ventures, Mergers and acquisitions between companies from UK, Europe, China, USA and India with organizations in Middle East, South Asia and Africa and vice Versa
• Conducting research activities for organization/brands keen to expand into the region and further assisting them in setting up offices/operations or representing them as partners to expand their network
• Transforming family businesses to semi Corporate status by transforming business processes and quality control procedures while creating long term sustainable model
• Loss/low profit to high profit transformation of businesses by taking operational control as interim management
• Helping Startups globalize through creation of Global immersion programmes
• Identifying and executing investment opportunities with local families, venture capitalist firms, Investment banks, PE funds and Blockchain solutions
• Working closely with peer to peer lending and crowd funding platforms to enhance entrepreneurship opportunities
• Mentoring startups and enhancing cross border entrepreneurship
Enterprise Impact:
• Established strong working relationships with government bodies promoting SME entrepreneurship
• Created strong and influential investor portfolio
• Nurture effective business partnerships for British and Nordic brands with reputed local family business groups
• Assisted several startups to establish and take their ideas to market followed by funding arrangement
• Successfully created and implemented ISP franchisee programme to expand business offering in the region
Key Profile:
• Heading the entire business operations spread across Qatar, UAE, Oman, Bahrain, Saudi Arabia and Lebanon while reporting to the CEO/Board
• Reporting lineup includes General Managers/Heads of verticals in Industrial Tools, Constructions Solutions, Heat Transfer solutions, Fixing and Surveying Equipment, Ventilation and Cooling Solutions, Woodworking solutions, Automotive Solutions, Light Construction Machinery, Building Materials, Consumer Durables, HVAC and radiators manufacturing, After Sales services, Retail Showrooms, Supply Chain, Marketing, IT, HR, SIO and Restaurant business
• Representing 89 exclusive agencies with major brand names including Makita, Rawlplug, Dr. Shultze, Geofennel, Chicago Pneumatic, IMER, Gocmaksan, Koshin, Biesse, Nussbaum, MB Dust control, Novovent, PPG, Nexa Auto Colour, Bachivan, Norton, Boscaro, Nuovomondial, Portacool, UPOL, Velyen, SDMO, Casadei, Kovax, Coral, Freud, SATA, Blowtherm, Jowat, Awelco and own Private Label/OEM brands
• Establishing short term and long range plans and budgets and policies, goals and objectives while directing, coordinating and administering the internal operational activities of the company including Sales, Manufacturing, Supply chain, Procurement, Logistics, Warehousing, IT, HR, Quality Control, Strategy, Marketing, After sales service, Customer service
• Directing business operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise
• Developing and installing procedures, controls and policies to promote execution, communication and adequate information flow, and thereby solidify management control and direction of the enterprise
• Appraising and evaluating the results of overall operations regularly and systematically
• Ensuring that all activities and operations are performed in compliance with local regulations and laws governing business operations.
• Developing and maintaining a sound plan of company and establishing policies to ensure adequate management development and to provide for capable management succession
• Spearheading the development and establishment of adequate and equitable personnel policies throughout the company, including compensation policies and employee benefit plans
• Managing Information Technology department and supervising all IT projects and Designing and implementing KPIs, procedures and process work flow charts for all departments of the company
Enterprise Impact:
• Launched an innovative incentive scheme and variable compensation structure which resulted in major boost to bottom line and productivity per employee
• Acquired brand rights for new territories thereby expanding business volumes
• Initiated new customer call center for better and prompt service
• Launched multi brand retail showroom concept to compete with other established retailers
• Enhanced the End user sales team to focus on new untapped market segments
• Revamped the entire supply chain, demand planning, procurement and warehousing process to achieve lower landed cost and reduced inventory levels
• Enhanced the cash flow by changing credit policy
• Introduced CRM concept and Mobile connectivity /information flow
• Introduced revised reporting and review structures for entire management team
• Recognized for the implementation of technology and service strategies to support increased workflow reducing headcount/client ratio by 50% while maintaining service levels
• Managed the installation of Data centre, migration to cloud, CRM implementation and new ERP modules activation
• Implementation of Financial, Business, Warehouse and HR management system along with vehicle tracking and online CCTV
• Spearheaded an engineering analysis and technology retrofit project intended to enable industrial- scale operations (targeting ~85% production capacity)
• Lead renegotiation activities of major vendor service contacts
Spearhead operations of the organization in Middle East / South Asia and function as exclusive agents for premium home appliances, air conditioning, kitchens, consumer electronics, telecom, water and air purification, consumer durables, Office Furniture, Fashion and Home furniture brands such as Siemens, Zanussi, Terim, SMEG, Fisher & Paykel, Vestfrost, Gigaset, Grundig, Beko, TCL, AEG, Onida, Forbes, Zamil, Siematic Kitchen and private label brands Wolf Electronics and Appliances, Euron Appliances and La Cucina Kitchens
•Simultaneously Heading the Retail vertical at Group level which included overall retail business of the group
•Participate in defining / implementing strategies for enhancing existing market share across the assigned territory
•Guide the senior management in restructuring business strategies based on collated market intelligence on competition and other market trends
•Prepare new policies / procedures, evaluate/ restructure existing policies to be submitted to the board for approval
•Spearhead team efforts planning, implementation/ evaluation of organization's programs and services aimed at rendering qualitative service delivery
•Acquaint employees with organizational policies & procedures for implementing the same in business operations
•Highlight critical issues with potential business impact to the Board of Directors for effective resolution
•Analyze & present status reports to the board highlighting organizational health to enable effective decision making
•Evaluate team performance and render productivity enhancement feedback
•Organize training sessions for team members based on identified training needs for organizational growth
•Develop rapport with key decision makers across government and local administration for seamless operations
Enterprise Impact:
•Captured major market share in European Appliances segment through brands like Siemens, Zanussi, SMEG, Fisher and Paykel and Vestfrost by launching premium retail showrooms, tie ups with all major retailers and securing high end project business
•Played key role in development & launch of indigenous home grown brands like WOLF POWER and EURON across Middle East, Africa, CIS, Asia and licensed brands like TERIM and TELEFUNKEN
•Significantly enhanced business by setting up joint venture with various international brands as well as developing strategic financial model and opening independent profit center business units in Oman, Saudi Arabia and Qatar
•Rated high for enhancing profit by 620% by developing and managing a revamped pricing and sourcing model
•Generated brand awareness by implementing customized marketing campaigns across multiple media channels
•Instrumental in securing licensing rights for European brands
•Reduced operational cost by 33% by implementing high profit categories and unique revenue streams across all market segments and revamping entire supply chain process plus minimizing number of warehouses
•Acknowledged for surpassing annual budgets and rendering higher dividends to shareholders
•Enhanced brand value by implementing innovative premium retailing concept
•Recipient of Retail ME and Dubai Service excellence awards
•Bagged multiple awards from principals for consistently maintaining positive customer satisfaction index through qualitative service delivery
•Successfully set up state of art after sales service facility and mobile service setup while acquiring ISO Certification
•Actively involved in implementing SAP platform & creating solutions in areas of inventory management, sales reporting, distribution and product upgrades leading to enhanced operational efficiency
•Enhanced sales by 160% by implementing unique incentive performance plan
Managed day to day operations of the organization across Saudi Arabia with offices in Jeddah, Riyadh and Dammam aimed at accomplishing turnover of $250 Million
•Maintained regular interaction with authorities and stakeholders for identifying new business opportunities
•Coordinated activities related to setting up new policies/ procedures, streamlining processes and defining standards aimed at enhancing operational efficiency
•Represented brands like Toshiba, White Westinghouse, Sharp, Apple, Nokia and home brand Dora for enhancing business generation across the target market segment
•Defined & implemented strategies for retaining / enhancing existing market share based on collated market intelligence on competition & other market trends
•Worked closely with finance department and other stakeholders for effectively maintaining organizational bottom lines and achievement of collection targets
Enterprise Impact:
•Rated high for enhancing turnover by 50% year on year as well as product range under home brand Dora
•Generated double digit profit & enhanced dividend for shareholders by 29%
•Initiated major retail expansion by opening multiple stores in various regions
Key Profile:
• Spearheaded team efforts in setting up independent operations across GCC countries. Represented business verticals like Consumer Electronics, Home Appliances, Air Conditioning, Telecom, MEP Contracting, Retail and Enterprise solutions, Private Label etc
• Implemented innovative strategies for consistently enhancing business across Distribution, Retail and Projects
• Generated awareness on organizational policies / procedures and statutory laws amongst team members for implementing the same in day to day business transactions
• Maintained departmental profitability by optimizing resource utilization and enhancing operational efficiency
• Groomed / mentored potential leaders in the team to take up future leadership roles in the organization. Prepare effective succession plans aimed at career development of employees
• Defined / implemented strategies for retaining/ enhancing existing market share while managing day to day business operations
• Represented major brands like SONY, BLACKBERRY, NOKIA, HP, DYSON and Private label SUPRA
Enterprise Impact:
• Instrumental in initiating E-commerce and social media platform
• Reduced inventory levels to 2 months, increased sales turnover from $300 million to $500 million as well as net profit by 180%
• Enhanced operational efficiency by setting up matrix organization structure
Instrumental in reducing inventory levels from 1 year to 2 months, increased sales turnover from $100 million to $445 million in a time frame of four years
•Rated high for enhancing net profit eight folds and reducing debt from 53% to just 8% of yearly turnover
•Played key role in setting up multi Brand retail chain concept thereby creating the largest retail chain of Consumer goods in Oman
•Recipient of multiple awards from suppliers for enhancing market penetration and accomplishing super-brand status
Key Responsibilities:
•Catered to Consumer Electronics, Appliances, Commercial Air Conditioning, Automobiles and Multi Brand Retail business in Oman/UAE and functioned as Independent Profit Center head for six group companies
•Focused on accomplishment of business targets through resellers, retail, projects, institutional, government. Focused on end to end management of admin, accounts, HR, purchase, sales, service, warehousing, Strategic planning, advertising & marketing pertaining to day to day operations
•Represented the 12 top brands on exclusive basis like LG (Complete Product Portfolio), BOSCH, WHITEWESTINGHOUSE, BLUESTAR, TCL and own brand PROLUX, HYUNDAI and General Motors
•Focused on introduction of several new brands through exclusive principal tie ups
Successfully transformed loss making division into high profit by reducing inventory level to 30 days, increasing sales to 683% and reduction of debts to 10% of yearly sales
•Acquired status of status of Prime partner with major power retailers. Played key role in setting up multiple retail outlets to increase premium product sales
Key Responsibilities:
•Functioned as Business Head- FMCG, Consumer Products, Electronics, Appliances, Air conditioning, Office automation, and Furniture divisions
•Catered to brands like UNILEVER, RAINBOW, PHILIPS, WHIRLPOOL, SIEMENS, FRIGIDAIRE, NEVICA, PRIMA, DAEWOO, AIREDALE, PEARL, HEATRAE SADIA, MINOLTA, ACER and APPLE
•Implemented projects for HVAC, built in appliances, hotel interactive TV systems as well as Commercial displays
•Negotiated & secured agency contracts for several top brands and managed them successfully in spite of internal competition
•Obtained long term maintenance contracts with Oil and Gas companies for maximizing profits by cross utilization of resources
Managed seven multi brand sporting goods and apparels retail stores across UAE
•Implemented innovative strategies for consistently enhancing business across all retail stores
•Generated awareness on organizational policies / procedures and statutory laws amongst team members for implementing the same in day to day business transactions
•Maintained departmental profitability by optimizing resource utilization and enhancing operational efficiency
•Groomed / mentored potential leaders in the team to take up future management roles in the organization. Prepare effective succession plans aimed at career development of employees
•Defined / implemented strategies for retaining/ enhancing existing market share while managing day to day business operations
•Represented major brands like Nike, Timberland, Powerjog, Weider, Kettler, Wilson and several others
Enterprise Impact:
•Instrumental in initiating E-commerce and social media platform
•Reduced inventory levels to 2 months, increased sales turnover from $30 million to $100 million as well as net profit by 180%
•Enhanced operational efficiency by setting up matrix organization structure
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courses: Armed Forces Officer’s training, National Defence Academy (NDA),
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