Administrator
Abdullah Abdulghani & Bros. Co. W.L.L, Doha Qatar [Toyota Qatar
Total years of experience :17 years, 9 Months
Supervising all of the administrative personnel.
Associate with HR on their daily operational activities.
Produce and submit reports on general HR activity.
Coordinate training sessions and seminars.
Schedule meetings, interviews, HR events and maintain agendas.
Handles higher level internal and external inquiries to support high level of customer satisfaction and
communication.
Support continuity of administrative work operations by documenting and communicating needed actions to management, discovering irregularities, and maintaining confidentiality of sensitive information.
To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.
Resolves administrative problems by analysing information and identifying and communicating solutions to enhance performance. Maintains administrative work flow by studying methods; implementing cost reductions; developing reporting procedures.
Oversees office support workflow and allocation of resources, while providing quality assurance and client satisfaction with office support staff performance.
Provides peer review of documents before final production/distribution to ensure quality control of final product.
Partners with business and office leadership in addressing the office support needs of the office.
Undertakes more complex administrative duties with specific projects as required.
Maintain corporate Organisation charts, telephone listing and corporate documents.
To maintain confidentiality and observe data protection and associated guidelines where appropriate.
Organize travel itineraries, flight bookings and hotel arrangement.
Oversee day to day operation of the branch.
Monitor activities to implement institution's policies, procedures, and practices.
Compliance Management & Ensuring Quality Customer Service in all parameters.
Ensuring the smooth functioning of Branch and ensuring all administrative requirements are intact.
Imparting training to new joiners on the process and Policies.
Participates in training seminars in all operations areas.
Handling RCU & Monitoring malpractices, investigation of cases and taking action on impact cases.
Cash management, reconciliation and banking.
Promoting Retention of Existing Customers and keeping client relationship for a long.
Formulating & implementing underwriting guidelines, processes, workflow, application forms, etc.
Supervising the underwriting of new business application, financial reconciliation, claim servicing, etc.
* Front Office management and customer acquisitions.
* Responsible for administration activities of the branch.
* Prepares product or service reports by collecting and analysing customer information.
* Ensuring cash collection, reconciliation and banking.
* Ensuring branch petty cash management.
* To exercise controls over all critical activities being conducted at reporting branches and timely audits.
* Documentation and processing of customer application forms at branch.
* Responsible to travel, accommodation booking and venue arrangements of meeting and trainings.
* Training team members on areas of improvement.
* Ensuring completeness of Branch as per Local Labour Law.
* Co-ordination with HO and other Inter Departments for resolving various issues in related areas