aya aksh

Having an experience working in information system has a great duty to adapt to a new method of capturing information and storing it, data is flexible data let the officer manage it through a different way. My work is a part to led supports the programs by providing efficient data collection systems and the safe storage and release of study and project data. To achieve this, I have expertise in database development, software programming, mobile data collection systems and handling of scientific data.
I have a experience with: Microsoft Word and PowerPoint because it provides the program functionalities to run a business office.
Whilst I used Microsoft Excel and Access to design surveys,  store and manage data,  generate calculations and summaries,  and produce reports. also I have an experience with mobile phone applications,  Epi Info,  ODK,  and Kobo  to build mobile data collection surveys. these tools allow us to customize the survey to collect specific data as required,  such as photographs,  numbers,  texts,  voice recordings,  GPS coordinates,  etc. MS Power BI and Tableau I used to visualize and understand our data. as I generate interactive dashboards using them,  in order to easily monitor and follow-up surveillance indicators. In terms of GIS,  two software,  ArcGIS and QGIS I used to capture,  store,  manipulate,  analyze,  manage,  and present all types of geographical data.

• Recording audio files for ACU "Assistance Coordination Unit".
• Editing press releases.
• https://www.facebook.com/video.php?v=318240378380860&set=vb.183006108570955&typ e=3&theater
• http://www.youtube.com/watch?v=Q3XEWM69EdI&list=UUjqPO70ZdGvSk0yK_2HVNY g
• http://www.youtube.com/watch?v=rgrJXka74nk
• https://www.youtube.com/watch?v=eKSmgcrQYuA&index=1&list=PLrf2x-zVov4DxlJiuN4iXloNNZ8TC5X5
• https://www.facebook.com/video.php?v=560617367402093&set=vb.436964213100743&type=3&theater

• Do all the reservation (Hotels - Transportation - Restaurants - Guides)
• Do all bookings through official correspondence
• Airline bookings in Amadeus and Galileo program
• Ability to get the best price and arrange all the travelers needs in trip
• Supported and provided superior service via phones, e-mails and faxes as a receiver and
caller
• Used questioning and listening skills that support effective telephone communication
• Used an effective approach to handle special telephone tasks such as call transfers,
taking messages, call backs, holds, interruptions, and unintentional disconnects
• Understood the impact of attitude in handling calls professionally
• Dealt effectively with job stress, angry callers, and upset customer
• Applied appropriate actions to effectively control a telephone call
• Identified voice skills and how to enhance a good telephone presentation
• Met commitments to customers

• Served as proactive assistant to the manager: answers phone, receives incoming mail,
types correspondence
• Schedule management meetings, plan on and off-site conferences and meetings.
• Prepare travel arrangements and itineraries
• Negotiated airline, ground transportation and lodging prices.