Aya Ismail, Human Resources & Administration Consultant

Aya Ismail

Human Resources & Administration Consultant

Free Lance

Lieu
Bahreïn - Manama
Éducation
Master, Human Resources Management
Expérience
15 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 11 Mois

Human Resources & Administration Consultant à Free Lance
  • Bahreïn - Manama
  • Je travaille ici depuis octobre 2019

Provide executive-level leadership with full Human Resource Management and Administration for diverse private business owners and entrepreneurs. Develop key relationships with stakeholders to gather information, make recommendations and ensure their HR programs align with organizational vision and goals.
• Develop and integrate multiple programs and processes with regards to Compensation & Benefits, Recruitment & Selection, Training & Development, Policies & Procedures, and Organizational Structure.

• Evaluate practices and trends to ensure best-in-class solutions are consistent throughout the companies which include Succession Planning, Manpower Projection, budgeting, Social & Health Insurance, and LMRA & Visa issuance/renewals.

Head of Human Resources & Administration à Bahrain Olympic Committee
  • Bahreïn - Manama
  • mars 2018 à septembre 2019

Held responsibility and oversaw operational goals implementation of all HR and Administration functions, while providing direction of a 15-member team.
•Successfully identified areas of opportunity and flaws in the HR & Administration Department two weeks after joining, made corrections and received Thank You letter from the Secretary General to acknowledge work done.
•Advised on amendments/updates to the HR manual with approval from the board; continually evaluated practices and presented opportunities that enhanced the HR program and met ever-changing business needs.
•Developed and introduced new Grading and Salary structure to the Bahrain Olympic Committee, integrated new functions regarding Self Service and HR Dashboards relating to attendance and short leave approvals. Successfully increased efficient monitoring; work in coordination with ICT department on implementation.

Administration Manager à Royal University for Women
  • Bahreïn
  • juin 2012 à décembre 2016

Delivered outstanding service and dedication with key responsibility to prepare annual budgets, recommend annual increments, promotions, and transfers of staff. Developed monthly Resident Operations reports with distribution to management and continually identified areas of opportunity for the Residence Hall.
•Developed and integrated Procedures Manual necessary for attaining ISO 9001:2008 certification, generated and implemented Student Handbook for University Residence, and designed the Residence Hall Brochure for marketing purposes.
•Oversaw development of Student Satisfaction Surveys; conducted, analysed, and made recommendations for solutions that aligned with results of surveys.
•Conducted routine inspections and ensured all standard operating procedures (SOPs) were consistent and aligned with organizations vision.
•Developed key relationships with multiple vendors in regard to renewals of service contracts such as alarm systems, CCTV, and ACs; utilized negotiating skills to ensure prices aligned with budgetary demands.

Human Resources Generalist à First Energy Bank B.S.C
  • Bahreïn
  • octobre 2008 à janvier 2012

Positioned to develop the HR department when bank incorporated in 2008; advised senior leaders on issues related to employment legislation, labour and employee relations, attendance records, HR system implementation, workplace conflict and executed strategies that fostered growth, innovation and procedures that supported the organization.
•Designed and implemented recruitment programs that effectively hired best candidates to prevent employee turnover which resulted in contained hiring costs and reduced resource efforts.
•Achieved strategic objectives through preparation of job description and operating procedure, earned reputation for ability to partner, recruit, and motivate employees to new levels of productivity.
•Oversaw administration of training programs; conducted training needs analysis and oversaw Graduate Training Program to ensure training met current and future growth goals.
•Worked in coordination with the IT department to implement the automated HR system, achieved strategic objectives through effective training and introduced a new “Induction Training Program” within 2 weeks for new staff members which increased productivity and efficiency levels.

Human Resources Assistant à Gulf Finance House Investment Bank
  • Bahreïn
  • décembre 2006 à septembre 2008

Provided outstanding assistance across the HR department with focus on recruitment for Department Heads and Line Managers, as well as developing job descriptions, drafting employment contracts and HR related certificates.
•Initiated & managed a Sharia'ah compliant pension scheme offered to the UK office within 2 months’ time. Tasks accomplished included UK market search for Shari'ah compliant pension providers, gathering data, finalizing contract & generating relevant monthly reports.
•Managed the on-boarding process which included assisting with schooling, real estate searches and organizing Bahrain Informative Tours for senior candidates.

Éducation

Master, Human Resources Management
  • à Kellstadt Graduate School of Business, DePaul University
  • janvier 2011

Master's of Science in Human Resources Management.

Baccalauréat, English
  • à Ain Shams University
  • juin 1992

English Literature

Specialties & Skills

Performance Management
Implementation Of Policies
Administration
Leadership
Recruitment
CONTRACT MANAGEMENT
HUMAN RESOURCES
MARKETING
RECRUITING
BUDGETING
ADMINISTRATION
BROCHURE DESIGN
DIRECTING
DRAFTING
EMPLOYEE RELATIONS
problem solving
planning
performance management
payroll

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant

Adhésions

(CIPD) Chartered Institute of Personnel & Development
  • Associate Member
  • January 2012
Bahrain Business & Professional Network
  • Member
  • March 2008
Bahrain HR Forum
  • Member
  • October 2008

Formation et Diplômes

Managing People Problems (Formation)
Institut de formation:
Bahrain Institute of Banking & Finance (BIBF)
Emotional Intelligence (Formation)
Institut de formation:
Bahrain Institute of Banking & Finance (BIBF)
Competancy Based Interviews (Formation)
Institut de formation:
Bahrain Institute of Banking & Finance (BIBF)
Effective Supervision Techniques (Formation)
Institut de formation:
Bahrain Institute of Banking & Finance (BIBF)
Influencing Behaviour (Formation)
Institut de formation:
Bahrain Institute of Banking & Finance (BIBF)
Leadership for Middle Managers (Formation)
Institut de formation:
Tamkeen
International Diploma in Professional Management Consultancy (Certificat)
Date de la formation:
March 2013
Certificate in Personnel Practice (CIPD) (Certificat)
Date de la formation:
October 2011