Business Development Manager/Product Manager - MEA
Global Knowledge
Total years of experience :20 years, 6 Months
•Manage in-life product performance: sales, margin, conducting extensive numerical analysis using company data.
•Support increasing revenue through new initiatives & opportunities across GK Applications portfolio.
•Map opportunities across markets in MEA, develop and implement sales strategy
•Obtain and maintain personal and strategic relationships
•Establishing good relationships with GK vendors and Key customers.
•Reporting to GK MEA operations director.
•Identify and present innovative and creative product solutions.
•Project management of all product integration/launches/changes throughout implementation.
•Identify the business and operational requirements based upon the business requirements & objectives of each product.
•Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.
•Coordinate and build strong working relations with various internal organizations including; IT, Engineering, Sales, Marketing, Instructors & Operations.
•Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations.
•Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.
•Organize Product Launches and any marketing activities to position GK.
•Monitor internal processes for efficiency and validity pre & post product launch/changes.
•Provide support for other departmental projects as needed.
•Participate in opportunities to develop both personally and professionally.
Achievements:
•Building, branding and launching new Cloud portfolio that opened new opportunities to GK - 2012
•Renovating GK Datacenter Portfolio - 2012
•Building cybersecurity portfolio and positioning GK as a leading Security Training Center -2013
•Managing Applications GK Instructors working in Diverse technology (around 30 Instructors)
•Supporting the Sales stuff by developing demonstrations and presentations to meet customer/prospect requirements
•Participate with Marketing Team to market for Synergy in the Middle East.
•Planning, developing and deploying networking solutions, consistently achieving improved performance, security, availability and redundancy.
- Lead cross-functional teams with diverse technical background.
- Well-rounded IT background of infrastructure management.
- Handled day to day activities of Business Solutions Division, which involved upgrading the level of instructors with new trainings, workshops and knowledge sharing sessions with other instructors.
- Supporting the Sales stuff by developing demonstrations and presentations to meet customer/prospect requirements
- Participate with Marketing Team to market for Synergy in the Middle East.
- Planning, developing and deploying networking solutions, consistently achieving improved performance, security, availability and redundancy.
- Deliver instructor-led training Microsoft Back office, EC-Council and Dynamics Courses.
- Deliver High-end Networking & Security Courses -
(Active Directory, Infrastructure, Exchange 2002/2003, SharePoint 2007, CEH, CHFI, CRM)
- Recommend possible future enhancements to SPS CRM -implementation and Customizations.
Technical Instructor, Deliver Core & High-end Networking Courses