بيسي Mathai, Quality Assurance Officer

بيسي Mathai

Quality Assurance Officer

Lofat Group

البلد
الكويت - الجهرة
التعليم
بكالوريوس, in Hotel Management
الخبرات
10 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 5 أشهر

Quality Assurance Officer في Lofat Group
  • الكويت
  • أشغل هذه الوظيفة منذ مايو 2019

Development, management and continuous improvement of Quality Management Systems across
production line and company outlets /Centers in line with established industry standards and
requirements.
Develop and implement quality control process and procedures.
Monitoring Quality Control System, production and operation activities are according to local
regulatory rules & food Safety System.
Create, review and update the Food safety procedure and manual.
Perform internal and external Food safety & standardization audit.
Identify training needs and organize training interventions to meet quality standard
Train staffs about different Quality &food safety standards.
 Investigate customer complaints and non-conformance issue.
Reporting Top Management all quality related issues and suggestions.
 Meeting clients and solving quality related issues.
 Coordinate and support on-site audits conducted by external providers.
Evaluate audit findings and implement appropriate corrective actions.
Monitor risk management activities.
Responsible for document management systems.
Assure ongoing compliance with quality and industry regulatory requirements
 Handling Kitchen Operation and Staff schedule in the absence of Production Manager
 Conducting supplier evaluation and audit all incoming materials.
 Participates in the hiring process by conducting interviews and making hiring recommendations.
Provides direction to kitchen staff, ensuring execution of all employee duties.
Monitors kitchen operations to ensure compliance with health and fire department
regulations.

Supervisor في Kuwait Catering Company
  • الكويت
  • أكتوبر 2016 إلى مايو 2019

Perform internal and external Food safety & standardization audits.
Maintain ISO 22000:2005 standards in Production line & Participate in all the activities including
the requirements of ISO/HACCP Quality system.
Keep up to date with all daily tasks, maintain all QA related files.
Coordinate with outside Food Testing lab & handling Laboratory Testing
 Periodically conduct inspection in company outside shops & location.
 Make the Daily activity report & submit to the Q.A.M/ Management.
Follow up Pest Control Programs in company.
Train staffs about different Quality &food safety standards.
 Checked & maintain CCP’s on the production floor.
 Perform Inspections on raw food materials & food items to ensure food safety and zero expiry

Restaurant Supervisor في Omar Al-Khayyam Restaurant Groups
  • الإمارات العربية المتحدة
  • يناير 2008 إلى يوليو 2010
Captain في F&B
  • الهند
  • أغسطس 2007 إلى ديسمبر 2007

India (November2006-July2007)
6. F&B Service Asst. Steward& Room service attender In Club Mahindra Snow peaks
Resort-Manali-India (April2006-October2006).

الخلفية التعليمية

بكالوريوس, in Hotel Management
  • يونيو 2021

الثانوية العامة أو ما يعادلها, in M
  • في I.T SKILLS
  • يونيو 2021

courses: M S office REWARDS & CERTIFICATES:  Food Hygiene & Safety  ISO 22000

الثانوية العامة أو ما يعادلها, in M
  • في I.T SKILLS
  • يونيو 2021

courses: 2005 Internal Audit from TUV

الثانوية العامة أو ما يعادلها, in M
  • في .G University
  • يناير 1999

Specialties & Skills

MATERIALS MANAGEMENT
QUALITY
CONTINUOUS IMPROVEMENT
CUSTOMER RELATIONS
DIRECTING
DOCUMENT MANAGEMENT
MONITORS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الهندية
متمرّس