General Manager
Drivetime Auto finance
مجموع سنوات الخبرة :19 years, 1 أشهر
Oversee $25 million loan portfolio for high inventory used car dealership in the Houston-Metro.
Orchestrate all bottom-line factors, including company vision, long-range strategic planning, global product management, and software development processes. Redefine organizational structure, oversee major pricing decisions, and perform monthly financial evaluation of company results.
Selected Contributions:
♦ Surpassed regional sales target by 21%, resulting in increased revenue.
♦ Manage all dealership operations, that included a $25 million loan portfolio.
♦ Trained and developed 10 Sales and Operations Managers to oversee the sales, underwriting and administrative functions of the branch.
♦ Mentored and promoted 4 General Managers to manage other branches within the organization.
♦ Increased branch profitability by streamlining sales techniques, underwriting quality and inventory management improvements.
♦ Trained and mentored 45 staff members on new programs and acted as a change agent for implemented policies.
♦ Monitored expenses and branch budget to achieve company goals and objectives while ensuring compliance with state rules and regulations, resolving conflicts and developing future leaders.
♦ Achieved highest closing ratio in 2010, 2011 and 2013.
Developed and managed multiple restaurant units, operational facets and supervised staff for an investment network that streamlines the building and renovation costs of housing for investors.
Oversee all facets to manage the operational, staff members and financial aspects of managing 3 separate units for the group. Optimize costs through diligent management skills, recruit, hire and train all staff members, and work with customers to resolve issues and ensure satisfaction. Managed a total of 3 units and 55 staff members, successfully ensuring individual satisfaction and professional development were achieved.
Selected Contributions:
♦ Educated and mentored employees to ensure proper professional development.
♦ Managed operational, financial and staff members of 3 separate units.
♦ Ensure compliance with OSHA, local health and safety codes and company policies and procedures through on-going training, audits and leading by example.
Planned and directed sales team for a market leader in the development and production of quality heat transfers.
Drove revenue growth by training and mentoring a team of 15 sales associates and managing the team along with department budgets, client and management presentations, reports, performance evaluations and growing customer base. Managed clients, prospected for new clients and assisted with client inquiries. Focused on improving the sales team through internal processes and developing sales associates.
Selected Contributions:
♦ Increased revenue by 26% in the first year by expanding customer base and fostering long-lasting relationships with prospective and new clients.
♦ Successfully developed and implemented a new training program for sales associates.
