charlotte Smith

Providing support and motivation to clients of all ages and caliber
To help clients set and achieve realistic goals to assist them on their journey
Developing training and nutritional plans for clients.
Providing a network of support at anytime.
Offering time management techniques.

• Providing support to the sales, marketing and communications teams
• Proactive sales approach to current and potential clients
• Responding to changes in Government emissions factors by updating appropriate documents
• Updating and maintaining Salesforce, running reports and analysis as required
• Managing relationships with online customers
• Maintaining regular communications with clients and ensuring they receive appropriate levels of support
• General office administration tasks such as building maintenance and repairs, security/access, stationery and office supplies, post/courier, managing cleaning company,
• Maintaining the employee absence schedule, employee handbook, off-boarding and on-boarding of employees
• Organising internal and external events

• New Business Development
• Ensure business growth from existing clients..
• Generate inquiries and sales leads through various channels including leveraging existing contacts and actively participating on various networking sites.
• Identifying, developing and managing business opportunities in the domestic market.
• Monitor market Intelligence within the industry in terms of market development.
• Identifying the market demand & need of potential customers.
• Maintaining and developing relationships with existing customers in person and via telephone calls and email.

• Source and close new business - and manage own sales pipeline
• Source, manage and contract sales revenue to hit sales targets
• Re-book exhibitors on the show floor
• Develop ways to increase revenue through new sales activity: production of sales emails, sales brochure, competitive event strategy, overall new business generation
• Regularly feed financial information to the Show Manager or Director
• achieve (and where possible exceed) 100% of personal revenue targets and work with the team to ensure contribution of hitting team revenue targets
• spend effective time on the phone, generating new business prospects by cold calling and developing relationships with existing accounts
• arrange and attend meetings ranging from new business and customer care to key account meetings
• Successfully organise and attend all relevant industry networking opportunities

• The 'Summer in Abu Dhabi', was an event organised for both children and adults, bringing them both education and entertainment. It became the biggest summer success in the history of the city.
• This role allowed me to gain experience in the management of a large team of multi-ethnic staff.
• Gained the ability to make decisions under pressure in a busy environment.
• Developed and furthered my communication skills to a different level, as I was working and interacting with people from many different parts of the world.
• I showed high levels of team motivation skills.
• Developed skills in personal and staff time management