Dispatcher/Operations Supervisor
First Transit
مجموع سنوات الخبرة :22 years, 5 أشهر
On an average day I overlook the safe and timely operation of 20+ bus routes. My responsibilities include assigning buses to routes, making sure there is adequate staff, informing maintenance of any mechanical issues, solving any service issue and ensuring the safety of bus operators and passengers.
On a daily basis I supervised two supervisors and monitored 30+ buses to ensure schedule adherence. I staged stand-by drivers at the main hubs to reduce down time due to bus breakdowns, incidents, etc. Increased employee morale by utilizing extra drivers to give a proper break to over-worked operators and improved communication between operators and management. I made suggestions to improve service which were later implemented by the company. Awarded for going above and beyond the call of duty during the Blizzard of 2010.
Transport customers safely and efficiently via public transit bus and motor coach. I was awarded Employee of the Month in October 2009 for dedication, safety and impeccable customer service.
Deliver food to customers in a safe and timely manner, answer phones, take orders and maintain overall appearance of the store.
Check pharmaceutical orders for accuracy and prepare them for shipment to various nursing facilities in the MD/DC/PA region.
I owned/operated a local home improvement business that serviced over 100 customers per year. We offered pressure washing, gutter cleaning, deck sealing, and landscaping services. We became one of the leading residential pressure washing companies in Marietta, GA.
Responsible for answering phones, taking orders, maintaining store appearance and delivering food to customers.
Verified magazine orders over the phone with the customer. Consistently met and exceeded sales quotas.
Successfully completed a one year hands-on training course in Combination Welding. The course covered various methods of welding including stick, GMAW, MIG, TIG, metal, aluminum, oxyacetylene, plate and pipe in all positions and blueprint reading.
Successfully completed a 16 week hands-on course in PC Hardware.
Successfully completed a 6 month training course in Audio/Visual/Digital Recording Engineering. Received certificate upon completion.
I successfully completed my High School education and recieved my High School diploma upon graduation.