Operations Manager
Site Technology LTD Co.
Total years of experience :12 years, 7 Months
-Prepare the Yearly reports for Sales Forecast and Order forecast and Invoicing forecast and GP forecast to be presented to the Chairman and the Board.
-Maintain a Clear vision for assuring the forecasts are met or Exceeded.
-Build and maintain a coherent team that fulfills the objectives of the business unit and the company.
-Establish a solid relationship with various vendors and suppliers in order to be able to cater for clients needs.
-Constantly monitor the KPI’s of the sales team and make sure that forecasted budgets are met.
-Make sure that the collection of the company ’s payments is done in a timely manner and as per budget.
-Maintain a High customer satisfaction by constantly sending CSAT surveys and making sure that the Client’s goals have been fulfilled.
-Determine annual unit and gross-profit plans by implementing marketing strategies;
analyzing trends and results.
-Establish sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products.
-Implement national sales programs by developing field sales action plans.
-Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
-Maintain sales staff by recruiting, selecting, orienting, and training employees.
-Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
-Contribute to team effort by accomplishing related results as needed.
-Lead and Achieve Vendor audit (presentation and Documentation) to maintain vendor
Certifications and partnerships.
-Determine annual unit and gross-profit plans by implementing marketing strategies;
analyzing trends and results.
-Establish sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products.
-Implement national sales programs by developing field sales action plans.
-Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
-Establish and adjust selling prices by monitoring costs, competition, and supply and demand.
-Complete national sales operational requirements by scheduling and assigning employees; following up on work results.
-Maintain sales staff by recruiting, selecting, orienting, and training employees.
-Maintain national sales staff job results by counseling and disciplining employees;
planning, monitoring, and appraising job results.
-Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
-Contribute to team effort by accomplishing related results as needed.
-Maintain a healthy business relationship with principles
-Lead and Achieve Vendor audit (presentation and Documentation) to maintain vendor
- Work closely with the client to manage the technical strategy of the sales cycle in order to achieve revenue goals within the assigned territory
- Effective delivery of company's value proposition via technical presentations, product demonstrations and written or verbal communications.
- Respond to prospect's technical needs and objections in a timely manner.
- Report to the sales manager and provide update on sales and markets.
- Plan and execute sales calls which effectively articulate the firm's offerings and create customer interest.
- Establish contact with clients, consultants and contractors.
- Get the company's products & systems specified with the consultants.
- Prepare proposals to the clients' standard.
- Coordinate with principals.
- Maintain detailed sales and marketing trends.
- Identify business opportunities and work with customers to understand requirements.
- Generate and present proposals to customers.
- Provide concise and timely status reporting as required by Sales Manager.
- Learn about vendor's new technology and products.
- Hunt for projects, work on tenders and follow-up on submitted proposals.
- Achieve the sales target.
- Additional tasks as assigned from time to time.
Master electrical engineering, with concentration in telecommunications with a minor in management.
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