Analyst - Oracle HR Support
Al Masraf Bank
Total years of experience :21 years, 6 Months
- Oracle Fusion - Compensation
- Oracle Fusion - Performance Management
- Oracle Taleo - Recruit, Learn and Integration with Fusion HCM
- Oracle Fusion - Absence Management
- Oracle Fusion Core HR and Payroll
- Taleo Recruitment and Onboarding
- Taleo Learn
- Taleo - OOTB Integration with Fusion HCM
- Taleo Application Administration
- PaaS - Integration with SaaS
- Effective coordination with Oracle Support team and Business users for Cloud HCM Release Upgrades, Scheduled Patch Updates, and Emergency Patch updates and issue resolution via Service Requests.
- Collaboration with Oracle Sales team as a customer and negotiating the cost for new cloud subscription ordering, existing subscription renewals and license expansions.
- Oracle Fusion - HCM, Compensation, Absence Management - Production Support and Phased Out Implementations
- Monitoring and Managing the Cloud Services using Oracle My Service Portal
- Assisting the development team in delivering the bug fix or enhancements.
- Coordination with Audit and Quality control teams to maintain Quality standards and Compliance.
- Monitoring the JIRA tickets and triaging
- Conducting status calls and providing status reports to senior management
- Oracle Fusion - Payroll Implementation- Custom Solution in Cloud for Labor Distribution Process.
- Oracle Fusion Cloud - Time and Labor - Implementation.
- Oracle Fusion Cloud - Payroll - Implementation
- Oracle Fusion HCM - HCM Extracts and Reports Implementation
- Oracle Fusion HCM - Production Support and Enhancement - On Premise (Private Cloud) Implementation
- Oracle EBS SSHR - Absence Module - Oracle Time and Labor rollout to India based Emirates Employees.
- Oracle EBS HRMS - Payroll Process Automations to handle settlements during Employee’s End of Service.
- Oracle EBS HRMS and Payroll - Enhancement and Production Support
- Production support for monthly payroll run
- Customizing the application as per business requirements
- AOL Configuration setups
- Writing fast formula for payment and deduction processing.
- Coding PL/SQL programs for interfaces and Conversions.
- Resolving the support calls that are raised in the HP Service desk tool without breaching the SLA
- Root cause analysis for the support issues and bug fixing for the issues
- Functional Solution definition and technical design to implement user requirements
- Reports development using Oracle reports and XML publisher reports
- Played the role of Harvest Admin and responsible for configuration management of the source code using Harvest tool.
- Involved in preparation of Quality Control Documentations like Base Line registers, Bi Directional Traceability Matrix, Release Notes, Unit Test Case Documents, System Test Case Documents, Regression Test Packs, SOW documents, PMP Document
- Oracle EBS HRMS - Production Support.
- Oracle EBS HRMS - Implementation and Production Support (Onsite - Gurgaon, India)
- Involved in data conversion activities by calling Oracle API in the PL/SQL code
- Prepared SQL Loader control files scripts to read the data from flat file and populate the data into oracle staging tables
- Configuration of AOL setup and Security restrictions setup in the HRMS application.
- Automation of HR Processes Using Web ADI and Interface programs.
- Debit Card Management System and Data Migrations
- Data Porting and Data Migration Activities
- Involved in Data Porting and Set-up activity for Debit Card Management System
- Developed PL/SQL scripts which holds the business logic for Debit Cards Management System
- Prepared SQL Loader Scripts to load data into Oracle database staging tables.
- Developed PL/SQL scripts for the Filtration of data at Oracle staging database and Migration of the valid data to the Oracle production database for DCMS.