Records officer
Ministry of Youth, Sport and Culture
Total years of experience :16 years, 10 Months
o Coordinate records management activities
o Attend to customer requests and quiries
o Provide guidence to customers on the functions and procedures of Records Management Unit.
o Retrieve files for customers.
o Facilitate daily collection of newspapers and government gazette
o Monitor records management standards and procedures.
-Processing of incoming and outgoing mail
-Use of records management tracking tools such as: updating of the bring up diary, updating of file movement card and conducting file census
-To monitor correspondece responce time in accordance with the generic standard.
-Select files for appraisal
o Administter customer satisfaction survey tools.
o Supervise and appraise performance of supervisee.
o data capturing by the use of the TRIM (Total Records and Information Management)software system
o Scanning all the files into the system
i was attached at the department of Trade and Consumer affairs