Desk Clerk Coordinator
Eko Hotel & Suites
Total years of experience :6 years, 7 Months
(1) Preparing of guest occupancy, arrival and departure for the hotel.
(2) Responsible for guest calls, routine calls and answers all inquiries; take message and making the proper follow up.
(3) Preparing of staff roster and time sheet report using Microsoft Excel Package
(4) Make travel arrangements for staff.
(5) General office administration.
(6)Collect and maintain inventory of office equipment and supplies.
(7) Arrangement for the repair and maintenance of office equipment.
(8) Assist with overall maintenance of the organization and its offices.
(9) Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office or other programs.
(10) Coordinate and maintain records for staff, office space, telephone, parking and office keys.
(11) Files and retrieve organizational documents, records and report.
(12) Open, sort and distribute incoming correspondence, including faxes and email.
(13) Answer telephones and transfer to appropriate staff member.
(14) Interact with clients, vendors and visitors.
(15) Maintain office calendar to co-ordinate the work flow and meetings.
(16) Arranging meetings, training, seminars, etc.
(17) Maintaining confidentiality in all aspects and agency information.
(18) Other general administrative support duties as assigned