Sr. Operations & Business Development Manager
FRENCH BAKERY
Total years of experience :22 years, 1 Months
- Lead 20 bakery shops in UAE, KSA & Kuwait (9 owned / 11 franchises)
- Generate revenue (52, 2% growth in 5 years) by coaching managers and staffs on effective prospective and lead development strategies
- Monitor resources productivity, range efficiency and operations procedure to reduce costs
- Consistently meet or exceed the gross and the net profit goals (Net Profit increased 47% within 5 years)
- Increased outlet footfall by 43% whilst simultaneously reducing fit-out cost by 51% in creating and developing new concept store and brand repositioning
- Oversaw development and launch of new stores opening (business plan, lease rent negotiations, store layout, CAPEX estimation, fit-out coordination)
- Responsible for financial results of the operation, oversee financial statements, P&Ls, and budgeting activity.
- Rescue and straighten a supermarket revenue and profitability before reselling
- Develop the turnover, by focusing on the strengths of the business unit (growth of 13% in 6 months)
- Redefine the organigram and optimize the staff force / reducing and maintaining the staff cost below 12%
- Limit the Cost of Goods Sold and the spoilage ratio, by reducing the stock rotation from 76 days to 37 days
- Coach, lead and develop a team of 46 members to maximize their performance potential
- Fully accountable for $7M annual sales with a growth of 109% on the first year of operations
- Increase store profitability through customer relationship development, community involvement, marketing and managing operating expenses
- Led in parallel new opening project (store lay out, assets orders, fit out and merchandising management).
- Head file for FMCG import products: range selection, sales and performance analysis and category management coordination.
- Managed a multi-site of 14 stores (owned & franchise) to set up and develop new retail concept
- Conducted new projects market studies
- Guided store managers in their business project set up (business strategy, range selection, lay out, asset order, fit out progress and merchandising).
- Trained stores team members (merchandising, promotion strategy, out of stock management).
- Analyzed stores KPI’s and provided periodic reports to the concept national comity and regional COO
- Managed a team 50 collaborators.
- 14 M$ ATO.
- Supervised sales, supply chain and corporate background policy.
- Established and built the yearly budget plan.
- Created local livestock development marketing strategy (label of quality).
- Organized and managed livestock development quality & hygiene process.
- Provided technical and zootechnical advices to farming network.
- Studied & developed liquid manure recycling solutions.
GPA : 13,5 / 20 Internship : Sales agent in Spirits and Wine wholesaler Graduation dissertation : Interest for wine actors to develop the "Bag In Box" : how to improve the business potential
GPA : 14,17 / 20 Honors : Good Internship : Engineer at IAC (Caledonian Agronomic Institute) 9 months