Regional Operations L&D UAE
Fetchr
مجموع سنوات الخبرة :22 years, 9 أشهر
● Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
● Draw an overall or individualized training and development plan that addresses needs and expectations
● Deploy a wide variety of training methods
● Conduct effective induction and orientation sessions
● Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
● Manage training budget
● Provide opportunities for ongoing development
● Resolve any specific problems and tailor programs as necessary
● Maintain a keen understanding of training trends, developments and best practices
● Involved in the full life cycle of recruitments right from sourcing, selecting and interviewing candidates for the last mile team
● Developed incentive structure to motivate employees to perform to their optimum level
● Developed detailed process flow and team structure for operations and delivery
Crazydeals.ae a eCommerce company that went live with an objective of providing a complete range of consumer electronic products, with the lowest possible prices in the region. Our unique selling point is our “CRAZE OF THE DAY“, an irresistible offer presented to you on daily basis with unbelievable prices, which gives us the real edge over all other online stores in UAE.
And now we are the fastest growing online consumer store adding various categories for all our customers - mobiles & accessories, cameras, computers, games, health & beauty, personal products, electronics, toys, Fashion - watches, perfumes, eyewear, Jewelry - and still counting!
Responsibilities
.To Educate the Department Mangers on job requirements and job descriptions for all positions.
.Maintaining organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
.Sourcing and interviewing candidates for all levels when required, from various channels such as job portals, referrals, social networking sites
. Engaged in Employee Engagement Activities to promote team building and promote fun at work.
. Involved in generalist HR functions like inductions, Insurance, Grievances handling, Facility Management etc.
. To ensure that the organization has the most suitable working environment for all employees and their activities.
.Preparing documents to put out tenders for contractors.
.Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises.
•Project management and supervising and coordinating work of contractors.
•Investigating availability and suitability of options for new premises.
•Calculating and comparing costs for required goods or services to achieve maximum value for money.
Sukar.com is the first online private shopping club in the Middle East. Launched in April 2010, Sukar.com caters to over 1.6 million members and operates across nine countries, including the GCC, Jordan, Lebanon and Egypt.
Responsibilities:
• Partner with the CEO and Business Managers to analyze the human capital needs for the manpower planning exercise
• Liaise with external recruiters (contingent or retainer) for the hiring purposes for both permanent and Temporary staffing
• Negotiate agreements and rates with Contingency Recruitment firms
• Managing the offering process: offer proposal, approval, extending & negotiating offers, etc
• Participating in the budgeting preparation in relation to the MPP
• Worked on developing the basis of Performance Evaluation framework, Policy and mechanism with the support of the team.
• Oversee the implementation of the Performance Appraisal Process, follow up with managers and educate all employees around the process, analyze the outcomes & use the inputs as a basis for bonus payouts & salary reviews as well as developmental needs.
• Support the Talent Management Specialist to subtract the outcome of the developmental needs from the Performance Appraisal process and plan a training calendar for each employee to build up their technical and/or soft skills.
• Contribution in budget preparation and management of spent for HR.
• Employee Engagement initiatives, Satisfaction & Retention.
• Develop and maintain HR Policies such as ( Leave policy, Compensation & Benefits policy, Travel Policy, International & local Relocation Policy, Recruitment Policy, Disciplinary Procedure, etc)
• Managing the on boarding and the exit processes of employees
MAT International was established in Sharjah, United Arab Emirates, to cater to a growing requirement for specialized joinery, custom and volume case goods, upholstered and hand-crafted/ bespoke furniture, & Commercial Flooring.
Responsibilities:
• Designing of Organisation Structure for the company, scope of work included corporate structure and functions, suggested jobs functionality, and estimated personnel costs.
• Work with Management to develop the People Strategy taking into consideration company values and the operational strategy, best practice in terms of people management and the organisational needs at any given time.
• Drafted the companies policy/employee manual in accordance with the UAE labour law
• Rolling out of HR Initiatives, which cover but is not limited to, Training & Development, Compensation & Benefits, Organization Structure, Performance Management, Recruitment, Employee Relations, Employee Services and HR Operations?
• Point of contact for employees, assisting them on their requirements, queries, complaints etc.
• Sourcing and interviewing candidates for all levels when required, from various channels such as job portals, referrals, social networking sites etc. Build the entire team of MAT International.
• Driving the entire Performance Management including coaching employees in areas of goal setting, performance appraisals and career development.
• Offer & Contract Management of short-listed candidates. Visa Processing, Labour Contracts etc
• Joining formalities. Handling pre-joining documents, post-joining documentations, visa processes etc.
• Designed various HR templates and processes for smooth running of HR.
• Reviewing and providing suggestions towards the improvement towards the current systems.
• Engaged in Employee Engagement Activities to promote team building and promote fun at work
• Introduced Buddy Policy in the company to facilitate the induction of new joiners.
• Actively involved in coming out with Retention strategies for employees and to control attrition
A leading technology company engaged in manufacturing IT Hardware and provider of software services and support for the last 26 years.
Responsibilities:
• Lateral investigation using internet explorer & tools
• Calling the banks to verify customer information
• Calling the customer to confirm the purchase
• Calling companies to verify their purchases
• Resolve escalations by email or calls
• Monitoring aged order which are on hold
• Stop shipments if there are any fraud orders
• Calling the courier companies to stop the shipments and maintaining a good customer relationship.
• Organizing team activates ( indoor and outdoor)
• Mentoring new hires
• Monitoring new hires
Golden East Media of Hyderabad India is a business incubator which works alongside entrepreneurs to build lasting companies that define and dominate high growth markets in information technology focused in electronic segments and direct marketing.
Projects Handled: www.EastworldNetwork.com & www.Admonetizer.com
Golden East Media (www.eastworldnetwork.com & www.Admonetizer.com) are an ad servers and commission Junction that serves both Advertisers and Publishers. It records Impressions and clicks based on RCPC, RCPM, QCPM and QCPC… It also calculates click through ratios etc. It is also integrated with complete customer support mechanism. EastWorldNetwork is a CPM based network comprised of over 500 quality web properties. We provide marketers and advertisers the marketing channels they need to propel their products to the next level. Admonetizer is an advertising network where we mostly deal in Co-reg, CPL and CPA programs.
Job responsibilities:
• Understanding software and ad servers used by the organization.
• Increase the client base in International market.
• Interacting with Webmasters (Publishers) on a regular basis to ensure timely campaign execution as per the contractual terms.
• Responsible for Customer Network and Relationship Management including account management to the customers and ensure provision of timely service for all the products.
• Plan and execute long and short term advertising goals of clients as well as tracking the progress individual campaigns.
• Approving and Disapproving Webmasters (Publishers) based on the website Quality and Content
A company engaged in turnkey interior solutions for interiors projects for Hotels & commercial office, Villas, Palaces in UAE, UK, USA, and INDIA
Responsibilities:
• Working as part of the administration team liaising with relevant internal customers to ensure department’s targets and objectives are achieved.
• Support the employees with all admin issues.
• Involved in various Employee Engagement initiatives across the organization to develop strong working relationships and trust among team members
• Worked with the HR team and coordinated with PRO’s for visa processing, labour approvals
• Organised Induction program
• Coordination with the Production Department of factories to ensure timelines are met
• Coordination with Transport department to ensure material reaches the site on time
• Induction received in all departments
Certified Human Resource Management Professional (CHRP)
MBA is Human Resources
B.A ( Arts & Economics)