Project Collaborator
World Economic Forum
Total years of experience :16 years, 8 Months
• Worked with key stakeholders in overall delivery process improvement, managing and tracking project deployments across business units across for the client.
• Leveraged cross skill set relationships within the firm to assist the client with supporting functions, including Operations, Technology, Finance, HR, and Legal & Compliance to resolve issues ensuring seamless transition.
• Responsible for planning and monitoring of Information & Communication Technology related initiatives for the client.
• Established project management tools and processes for each transition, including setting up and chairing the appropriate project governance meetings.
• Designed status dashboards to track and report progress of each transition under management, to plan appropriately whilst ensuring risks and issues are identified, escalated and resolved.
• Provided project management support for the entire lifecycle of a transition, ensured that all required documentation and other project related deliverables are met, and also track progress.
• Participate in key discussion forums to understand impact on project pipeline and communicate it to all stakeholders including senior management on key decision points.
• Prepared technical proposals for implementation of improved solutions having key considerations, risk identification and mitigation followed by implementation roadmap with timelines.
• Calculate and project effort estimates for delivery by analyzing scope of work and help clients devise their release strategy.
• Have domain experience in Portfolio Management and Trading applications of a web based broker workstation.
• Drafted business requirement documents in collaboration with the Product Development team.
• Identified, investigated, and analyzed business processes for gaps / inefficiencies in legacy applications and prioritizing scope for development.
• Supported business through investigative requirements gathering and proposing solutions to applications particularly more in Portfolio Management.
• Led a vendor team of resources for the project, ensuring that deliverables are to the required standard of quality within the constraints of time and cost as defined in the Project Plan.
• Managed project in line with program communication, quality, risk and issues management plans
• Responsible for overall utilization and mobilization of project resources, and initiation of corrective action where required. Assisted in recruitment of new resources for scheduled projects in pipeline.
• Responsible for project administration including regular maintenance of project documentation and project outlines.
• Provided leadership to the project resources and was a interfacing point between the onshore and offshore teams.
• Managed, tracked and reported on the progress of projects using project delivery/tracking tools
• Ensured all engagement mechanisms, such as Daily Progress Reports/Dashboard was tightly managed and any rectification issues are addressed in a timely manner.
• Managed communications between product and solution teams through weekly review meetings and triaging of issues.
• Eliciting and analyzing client requirements and creating documents like Business Requirement document, Test plans and User manuals for an insurance product dealing with claims processing.
• Communicate with clients to identify business requirements and evaluate business solutions.
• Worked closely with stakeholders, developers, architects and a variety of end users to ensure technical compatibility and user satisfaction.
• Supported business through investigative requirements gathering and proposing solutions to applications particularly from a usability standpoint.
• Conducted formal walkthrough sessions of developed requirements documents.
• Liaising with the product team to provide operational support and responsive issue resolution when tickets are opened.
• Creating, adopting and implementing work plans, which ensure acceptable quality and integrity of the system documentation.
• Co-ordinate with UX team to conceptualize mock-ups and frameworks.
Have secured First class in all my semesters.
Was ranked 3rd in my high school board exam.