Client Relations Manager
Neu Cosmetics
Total years of experience :3 years, 10 Months
-In charge of developing our database by doing extensive research on luxury & well reputed clinics, salons and spas.
-Scheduling meetings and appointments with potential clients.
-Conducting Product Presentations with potential clients.
-Sending out numerous emails to potential clients.
-Following up with potential clients and existing clients.
-Preparation of shipments and invoices.
-Maintaining and updating spread sheets and documents.
Administrative Assistant for the Work Readiness Program (WRP)-A program established for U.A.E. Nationals, accredited by the Higher Colleges of Technology
-Students’ enrolment procedures in English and Arabic (continuously updated accordingly with relevant students’ details).
-Students’ record of attendance and rate of absenteeism.
-Correlation of students’ faculty evaluation.
-Students’ enquiries and special cases.
-Worked closely with the WRP program faculty.
-Point of contact for WRP program faculty queries regarding students.
-Circulation of all updated information and procedures.
-Handled brochure & marketing campaign
-Sent out personalized emails as well as email shots to potential exhibitors.
-Partnered with well-reputed media companies such as Dubizzle, Gulf Property, BNC Network & others, resulting in
numerous benefits for them as well as maximum exposure for IREIS
-Participated in events created by other companies, yet organized by Dome, such as the
motivational speech by Nick Vujicic(widely known inspirational speaker), organized by the Department of Transport
-Handled a portfolio of 700 clients.
-Dealt with clients of diverse backgrounds, cultures and expectations.
-Attended to clients’ enquiries and complaints, ensuring that they were solved in a timely manner.
-Achieved the assigned monthly target.
-Proactively provided my clients with banking solutions using a wide range of products, such as time deposits, loans, car loans, cheque books, savings accounts, standing instructions.
-Provided clients with the best possible means of managing their accounts, after determining their financial goals.
-Participated in establishing and maintaining a database for clients’ accounts.
-Introduced new offers and packages relevant to prospective clients’ needs.
-Closely monitored clients’ individual accounts, keeping them up to date on the latest offers within HSBC.
-Responsible for the conferences that took place during ‘BATIMAT’, the biggest building materials exhibition in France.
-Brought in international speakers and ensured conferences were conducted in a timely, orderly fashion.
-Expanded the company database through tele-marketing.
-Marketed our exhibition to well-reputed companies, attracting quality participators.
-Involved in all basic accounting work.
-Worked closely with the Senior Accountant.
-Handled all filing in the accounting department.
-Managed employees’ time sheets.
-Assisted in the office of the CEO with general administrative tasks