Dominic Iskander, Fuel Up Sales Executive

Dominic Iskander

Fuel Up Sales Executive

Kcal

Location
United Arab Emirates - Dubai
Education
High school or equivalent, High School
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Fuel Up Sales Executive at Kcal
  • United Arab Emirates
  • My current job since July 2018

Responsibilities

To achieve all sales targets on a daily, weekly and monthly basis.

To generate leads for potential sales.

Make outbound calls to potential customers to introduce them to Kcal products

To interpret customer health goals and needs and once achieved apply effective sales techniques to close the sale.

Customize clients menu based on their calories and macros..

Provide after sale customer service to guarantee clients satisfaction.

Renewing current clients monthly plans

Attend Fuel Up events to generate leads and to close potential sales.

Billing and Customer Care Team Manager at Vodafone UK
  • Egypt - Alexandria
  • August 2016 to July 2018

Managing and developing from 15 - 20 advisors.
•Setting clear and stretching performance goals.
•Creating a motivated and engaged environment.
•Effective communication and first-time resolution coaching.
•Implementing continuous improvement initiatives to enhance employee and customer

Technical Support Team Manager at Vodafone UK
  • United Kingdom - London
  • May 2015 to August 2016

Managing and developing from 15 - 20 advisors.
•Setting clear and stretching performance goals.
•Creating a motivated and engaged environment.
•Effective communication and first-time resolution coaching.
•Implementing continuous improvement initiatives to enhance employee and customer

Technical Support Advisor at Vodafone UK
  • United Kingdom - London
  • June 2014 to May 2015

Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
•Build accurate scalable cost models and provide input into pricing strategy.
•Identify and document any risks to the solution.
•Document solution in RFP responses, proposals and Statement of Works/High Level Designs.
•Ensure solutions are deliverable in timeframes committed and have passed all appropriate VGE solution governance. Solutions should be scalable, repeatable, and utilizing existing standard services as much as possible.

Telesales Advisor at Virgin Mobile
  • United Kingdom
  • April 2012 to June 2014

To achieve all sales targets on a weekly basis.
•Make outbound calls to potential customers to introduce and sell Virgin Mobile products.
•To interpret customer product requirements and once achieved apply effective sales techniques to close the sale.
•To coach other team members on sales techniques. (Delegated Task

Sales & Customer Care Assistant at 3 Network Store
  • United Kingdom - London
  • September 2011 to April 2012

To achieve all sales targets on a weekly basis.
•To interpret customer product requirements and once achieved apply effective sales techniques to close the sale.
•Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
•Ensure solutions are deliverable in timeframes committed to.

Billing and Sales Advisors at Sutherland Global Services AT&T Billing and Sales Advisors
  • Egypt - Alexandria
  • September 2009 to September 2011

To achieve weekly customer service and sales targets.
•To resolve customer queries in a fast and timely manner.
•To achieve first time resolution with customer queries.
•To up sale AT&T products to customers after resolving queries.

Education

High school or equivalent, High School
  • at Egyptian American School
  • January 2012
High school or equivalent,
  • at Barton Court Grammar School
  • January 2010

High school or equivalent,
  • at Dunkirk Primary School
  • January 2006

Specialties & Skills

COACHING
CUSTOMER SERVICE
CONTINUOUS IMPROVEMENT
MANAGEMENT
MICROSOFT WORKS
PRICING
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert