Board Secretary, Head of Governance
Bidaya Home Finance
Total years of experience :17 years, 9 Months
Professionalizing the work of NEOM Subsidiaries Board of Directors and improving corporate governance practices.
Assisting in the formation process of NEOM’s Subsidiaries’ Boards.
Assisting the Subsidiaries’ Boards to work at its highest level of efficiency, by introducing best practice working procedures.
Working closely with the executive management in the planning and organizing the Subsidiaries Board of Directors meetings.
Ensuring that the Subsidiaries’ Boards charters are kept up to date (ensure that the governing bodies follow existing internal corporate rules and policies, and change them, or institute new ones, when appropriate).
Ensuring that the governing bodies adhere to all relevant regulatory requirements, both domestic and possibly foreign.
Providing the Subsidiaries’ Board members with accurate and complete information to support their decision making process.
Maintaining complete records of all Board members.
Notifying Board members of the Board meetings and preparing the agenda for each Subsidiary meeting.
Attending Subsidiaries’ meetings and ensuring that accurate minutes of meetings are taken and approved, and that the format and level of details of the minutes recorded reflects the wishes of the Board.
Circulating minutes of meetings to all Board members.
Ensuring Board meetings are conducted in accordance with the organization’s by-laws.
Maintaining meetings records, and documents relating to all Board and Committee meetings.
Following up on Board’s action items.
Developing a reporting system that is reliable and transparent across NEOM’s subsidiaries.
Developing the Corporate Governance policies and procedures framework that will allow the subsidiaries to effectively meet their objectives and targets, in line with overall Risk policies and procedures, and NEOM’s strategy and direction.
Carrying out secretariat duties for Mashroat Board and Committees, working closely with the Board, Director General and with the Executive Management. This includes:
Carrying out forward planning for Board meetings and arranging those meetings;
Working with directors to prepare agendas and relevant papers and ensuring the timely distribution of papers.
Taking minutes and monitoring the actions agreed at meetings.
Development of the governance principles and systems, meaning that the proper controls and systems need to be set in order for oversight/monitoring of activities.
Ensuring that proper records are maintained in accordance with governing documents.
Assisting with maintaining appropriate records.
Developing the Corporate Governance Model based on leading practice.
Planning and managing protocol aspects of Board and Committee’s meetings.
Ensures the timely preparation and distribution of materials (e.g., requests, agendas, schedules, notice, resolutions, etc.) for Board and Board Committee meetings.
Maintain all BoD & Committees minutes as well as AGM/EGM.
Maintain meetings materials in the BoD storeroom and cabinets.
Draft circulated resolutions and keeps its correspondence.
Draft minutes of meetings for Board and Board Committee.
Prepare letters to the management informing them of the Board and Board Committee resolutions in a timely manner.
Facilitate Board and Board Committee meetings, flights booking and accommodation for members if needed.
Develop and maintain good relations and contact with key executives and managers who provide reports to the Board/Committees.
Monitor follow up action taken after the meetings.
Professionalizing the work of the Board and improving corporate governance practices (identify gaps in corporate governance matters and propose ways to address such weaknesses).
Helping the Board work at its highest level of efficiency, by introducing best practice working procedures and legal requirements.
Working closely with the Chairman of the Board in the planning and organizing the Board of Directors meetings.
Coordinating among the various Board members, as well as between the Board and other Company constituencies (including Shareholders, management and employees).
Providing professional and administrative support to the Annual General Assembly meeting and to ensure that the Company’s legal obligations to its Shareholders are being properly discharged;
Ensuring that the Board and Board committee charters are kept up to date (ensure that the governing bodies follow existing internal corporate rules and policies, and change them, or institute new ones, when appropriate).
Ensure that the governing bodies adhere to all relevant regulatory requirements, both domestic and possibly foreign.
Providing the Board members with accurate and complete information to support their decision making process.
Providing induction training for newly elected Directors, training of incumbent Board members and assisting the Chairman of the Board in carrying out the performance evaluation of the Board.
Advising Directors on their duties and responsibilities.
Maintaining complete records of all Board members; their recent resume, their contact details, their business interests, their approval to serve in the Board including duration of their service and expiry of their term.
Notifying all directors of the Board meetings and assisting the Chairman to set the agenda for each Board meeting.
Attending all Board meetings and ensuring that accurate minutes of meetings are taken and approved and that the format and level of detail of the minutes recorded reflects the wishes of the Board.
Circulating minutes of meetings 1 week after the meeting to all Board members.
Ensuring Board meetings are conducted in accordance with the organization’s by-laws.
Maintaining meetings records, and documents relating to all Board and Committee meetings, and the entity’s seal and stamps. (The Book of Minutes is made available to any Board member requesting a review of past minutes).
Following up on action items of both the Board and its Committees.
Perform administrative duties for the CEO including planning and coordinating overall operation of the office of CEO.
1- Serves as primary interpreter/translator.
2- Provide linguistic/translation support in preparing all aspects of computer generated reports.
1- Serves as primary Interpreter/Translator.
2- Quality controls and provides technical guidance to subordinate interpreters/Translators.
3- Provides training to new interpreters.
Translates and interprets written and oral general and military related information and documents, from English to Arabic and vise versa .
1- Manage a team of call center agents
2- Be available to affect the entirety of the team's operations.
3- Manage by walking around. Be visible to answer questions.
4- Take calls that your agents can't handle and be available when an agent appears to need assistance.
Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc.
Motivate and encourage agents through positive communication and feedback.