Regional Sales Manager
Dongwha Group
Total years of experience :17 years, 1 Months
•Market the product to the customer by explaining the advantages and the quality of such product and convince the customers to buy from the company on a daily basis.
•Make and build long relationship with the customers in all of Africa and GCC countries.
•Study each market by traveling to the market to collect all of the information and details about the market statues.
•Prepare presentations and reports about each market statues.
•Make new customers in each country and follow up with the existing customers to make new orders and guarantee orders in each market regularly.
•Find the best freight cost rate to give the customer the best prices and support.
•Convince my customers by our payment policy and delivery time.
•Make the deals with my customers and issue contact to my sales support team to start our process.
•Follow up with my sales support team, logistic team and document team.
•Follow up with the customers till the shipment arrived in his port.
•Follow up with customer to be sure about his satisfy from our quality product and process.
•Make sure everything in the sales process going well.
•Prepare weekly report for all sales during the week and forward the report to the concern department.
•Market the product to the customer by explaining the advantages and the quality of such product and convince the customers to buy from the company on a daily basis.
•Prepare and issue the invoices to each customer in accordance with the approved prices and terms of sales on a daily basis.
•Collect the sales revenue from the customers by issuing an official receipt voucher for them after receiving the cash or Cheque or using their credit cards for payment and sending the collected revenues to the main head office in Dubai.
•Prepare the sales order to customers, enter the details in the JD EDWARDS Software and send the sales order along with invoice to inform the concern division in the company to start preparing the requested order on a daily basis.
•At the end of every day, I prepare summary for the daily sales and daily collections and I forward them to the main head office in Dubai.
•Coordinate and communicate with shipping division to make sure that deliverable s of sales order will be on time and according to the terms of sales.
•Follow up with customers in case if there is any issue related to delivery or any complain.
•Prepare monthly sales report for all sales during the month and forward the report to accounting division.
•stock taking for the inventories in the showroom and stores and send the stock report to the main head office in Dubai on a monthly basis.
•Greet guests, answer phone calls and handle the emails of guests .
•Interact with guests on a daily basis and serve as the hotel’s public face with customers.
•Provide guests with assistance at the front desk during the check-in and check-out processes and throughout their stay.
•Deal with guest complaints and requests.
•Give personal attention, take personal responsibility and use teamwork when providing guest service.
•Listen, apologize with empathy, find a solution and follow through when resolving guests problems.
•Responds to customer inquiries for information.
•Arranges for services requested by the guest by working with other departments as appropriate.
•Offers guests updated rooms and promotes hotel food and beverage outlets and services.
•Process customer credit at check-in in accordance with hotel policy.
•Perform other duties as required to provide fast and friendly genuine hospitality.
• Promote and market the Personal Loans and Credit Cards and other bank services to the bank customers by explaining the advantages and facilities of taking the products from the bank and convince the customers about them.
•Sourcing new customers for the bank and make a good relationship with them.
•Develop appropriate selling including cross-selling approaches to potential and current customers to facilitate achievement of the business plan.
•Maintain relationships with customers to increase knowledge of customer situation and enhance business opportunities.
•Prepare and gain approval for proposals that will meet the organizations criteria and customer needs.
•Help customers & provide full range of banking products, and services.
•Meet customers’ needs and works on effective marking to the bank.
•Support other divisions when required.
•Process Cheque books request, debit cards, credit cards, and other routine transactions, in accordance with the bank’s policy.
•Handle any complaint for credit cards and other bank products.
•Achieve the given sales targets every month through direct sales.
•Follow up the processing of sales applications till approval.
•Prepare and calculate the annual taxes for the customers.
•Timely and accurate monthly reporting to office manager.
•Ensuring full adherence to company policies.
•Ensuring full adherence to local tax and accounting practices.
•Account the percentage and exactly tax customer have to pay to government.
•Complete monthly account reconciliation.
•Process the local doing tax plan for customers
•Resolve any tax issue for the customers with the taxing authorities.
•Field property tax returns, review assessments and process tax bills.
•Resolve issues from city and local taxing authorities.
