Bayt.com
إيلي HELOU, consultant systems engineer

إيلي HELOU

consultant systems engineer

smarttech

البلد
لبنان - بيروت
التعليم
بكالوريوس, Numeric Electronic, Networking and Telecommunications
الخبرات
24 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 4 أشهر

consultant systems engineer في smarttech
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أكتوبر 2011

 Electrical design using AutoCAD.
 Installed and tested fiber optic, cat5e and cat6 connectors.
 Provided electrical support to the Business Units to help resolve technical issues.

Consultant System Engineer في INFORMATION TECHNOLOGY AND COMMUNICATIONS IT&C
  • لبنان - بيروت
  • سبتمبر 2010 إلى سبتمبر 2011

 Specialist support of ETRALI whereby advice provided on dealing room construction and future planning.
 Electrical design drawing and calculations, dealer room data networking, fiber optic testing.
 Planned, managed all projects with subcontractors as electromechanical engineers, from initial design, specification, equipment procurement, installation supervision and testing.


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Technical Support Manager Engineer في COMWAR (NEC-Philips)
  • لبنان - بيروت
  • مايو 2001 إلى سبتمبر 2010

 Responsible for installing, configuring, administering, and upgrading PBX (Philips-NEC), CCTV (BAXALL) and NETWORKING (3COM switches).
•Programmed call routing, voice mail boxes, call centers, hunt groups, call vectors, automatic call distribution groups (ACD’s), Automated Attendants and interactive voice response (IVR’s).
•Implemented call routing, call management, and computer telephony integration.
•Configured new E1’s/PRI’s for voice connectivity between Public switch with PABX.
•Responsible for the pre-sales and post-sales support for the design and implementation of networks.
•Installed, configured, and administered DECT phones.
•Provided support remotely to over 40 + EPABX Voice sites for administration, maintenance, and Preventive maintenance checkups.
•Administered Telephone billing, call reporting, call logging and monitoring software.
 Implementation and handling of the traffic light controller (ATSC4) which was the latest generation traffic signal controller developed to meet the Roads and Traffic Authority of NSW Australia specification TSC4.
 Designed electrical drawings using AutoCAD;
 Plc programming by using Moeller easy technology for small traffic light intersections.

(FIDO) - Network Control Center GSM Technician في MICROCELL CONNEXION FIDO
  • كندا
  • سبتمبر 1998 إلى يوليو 1999

MICROCELL CONNEXION (FIDO) - Network Control Center GSM Technician
September 1998 - July 1999
➢ Conducted maintenance and troubleshooting for the GSM network;
➢ Monitored and programmed systems utilizing Ericsson technology.

Customer Service Representative في BANQUE NATIONAL DU CANADA
  • كندا
  • مايو 1996 إلى سبتمبر 1996

BANQUE NATIONAL DU CANADA - Customer Service Representative
May 1996 to September 1996
➢ "Front-Line" responsibility for customers which entailed deposits, transactions, selling multiple services and all-encompassing tasks.

الخلفية التعليمية

بكالوريوس, Numeric Electronic, Networking and Telecommunications
  • في university of quebec ecole de technologie superieure
  • يناير 2003

 Bachelor Electrical Engineer (Information-Technology) – 2003 completion. Ecole de technologie superior (Montréal, Quebec – Canada).

بكالوريوس, electronic and telecommunication technician
  • في SAINT-LAURENT COLLEGE
  • يناير 1995

 SAINT-LAURENT COLLEGE (College Diploma) – 1995 completion. Telecommunication technician program (Montréal, Quebec – Canada).

Specialties & Skills

Mobile
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Project Execution
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Cat6
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System Specification
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Maintenance Engineering
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 Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternati
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 Troubleshooting, determining causes of operating errors and deciding what to do
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 Equipment Maintenance, performing routine maintenance on equipment and determining when maintenanc
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 Coordination, adjusting actions in relation to others' actions.
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 Active Listening, giving full attention to what other people are saying, taking time to understand
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اللغات

العربية
متمرّس
الانجليزية
متوسط
الفرنسية
متوسط

العضويات

order of engineers of Quebec
  • Member
order of engineers of Lebanon
  • Member

التدريب و الشهادات

Philips 2000ips PABX BASIC AND ROUTING (الشهادة)
تاريخ الدورة:
September 2004
صالحة لغاية:
December 2004
1)GSM system survey. 2)GSM BSC OPERATIONS & MAINTENANCE (الشهادة)
تاريخ الدورة:
September 1998
صالحة لغاية:
December 1998
fiber optics (الشهادة)
تاريخ الدورة:
May 2010
صالحة لغاية:
May 2010
Etrali Telephony system for banks (الشهادة)
تاريخ الدورة:
November 2010
صالحة لغاية:
December 2010
philips-nec pabx sv8300. (الشهادة)
تاريخ الدورة:
February 2009
صالحة لغاية:
February 2009
CISCO CCNA ROUTING AND SWITCHING (الشهادة)
تاريخ الدورة:
February 2013
صالحة لغاية:
May 2013

الهوايات

  • kick boxing
    black belt