Concierge
Malika Hotel Tashkent ("Takoma LTD")
Total years of experience :2 years, 1 Months
• to monitor guest requests for housekeeping and maintenance
• to answer any guest inquires regarding the city, events, and attractions
• to arrange or give advice on transportation, business services or entertainments
• to support other departments including Sales, Front Office, and Bellman/Van, as needed
• to keep relationship with guests by giving good service
• to keep the guests details in their own file for reference in future.
• to handle the guests phones, mails, messages etc.
• to handle the guests problems by providing their needs