Order Management and Logistic - Account Logistic Coordinator
Nokia Siemens Networks
Total years of experience :23 years, 10 Months
2008- up till now Nokia Siemens Networks Cairo
Order Management and Logistic - Account Logistic Coordinator
SCM process before SAP deployment;
* Follow up the AWB's (Air Way Bill) with OMC (Order management center) team in Germany and handling them to Customs clearance dep.
* Supporting customs clearance Dep. team for releasing shipments in order to met Customer Delivery date.
* Arranging transportation for Equipments transfer from Airport to project WH (warehouse)
* Handling orders and shipments documents to warehouse for Equipments checks and inventories.
* Issuing dispatches delivery notes for Equipments based on Project management instructions and Customer Purchase order.
SCM process after SAP deployed;
• Logistics related tasks in the project for complete customer delivery (global/local materials and services)
• SAP P20 transactions regarding Supply and Care invoices creation, service, sales and purchase order creation and maintenance, and goods receipts
• Customers spare parts for Hardware Services
• Customer Invoice Creation in Competence Development Services.
• Performing stock-takes with LSP and HWS SNM Inventory Coordinator
• Provides product portfolio by customer on version item level
2007- 2008 Nokia Siemens Networks Cairo
Order Management and Logistic - Warehouse Manager
* Recruiting and training of staff.
* Monitoring the performance and progress of staff.
* Motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.
* Communicating with other departments.
* Overseeing stock control and processing orders.
* Ensuring quality, delivery budget and environmental objectives are met.
* Fulfilling objectives and directions from the operation's headquarters.
* Coordinating the use of automated and computerized systems.
* Responding to and dealing with customer communication by email, fax and telephone.
* Keeping stock control systems up to date.
* Planning future capacity requirements.
* Producing regular reports and statistics on a daily, weekly and monthly basis.
* Briefing team leaders on a daily basis.
* Maintaining standards of health and safety, hygiene and security in the work environment.
* Overseeing the planned maintenance of vehicles, machinery and equipment.
2003- 2007 EGYPT GERMAN Telecommunication industry Cairo
Commissioning Supervisor for telecommunication
* Supervising installation of multiplex and power equipments on site base.
* Intervening in the site for fault rectifications on power system, both conventional and solar.
* Customer interface for entire satisfaction till the delivery of the final acceptance.
2000- 2003 Siemens LTD Cairo
Transmission Supervisor in Transport Networks
* Managing the operation and maintenance Transmission Department.
* Responsible for Telecom Egypt's Siemens SDH network, PDH and other enterprise transmission networks.
* Supporting the installation team.
* Commissioning and trouble shooting of SDH and PDH transmission systems.
* Commissioning and Maintenance for HDSL equipments.
1992- 2000 Siemens AG Cairo
Installation Supervisor for telecommunication
* Supervising the executing of equipments Installation for Telecom Egypt.
* Supervising installation of the following system.
• SDH equipment: SMA1, SMA4, SMT1D and SLD16
• PDH equipment: 2/34 Multiplexer, 34/140 Multiplexer, LTE Line
• PCM: PCM 30H, FMX, SMA1K
1988- 1991 SIRTI EGYPT Cairo
Commissioning Supervisor for telecommunication
* Supervising MICROWAVE completion for ARENTO link project of Cairo-Aswan-Abu Simbel.
* Supervising installation of multiplex and power equipments on site base.
* Intervening in the site for fault rectifications on power system, both conventional and solar.
* Customer interface for entire satisfaction till the delivery of the final acceptance.