Evgeniia Baeva, Corporate Services Manager

Evgeniia Baeva

Corporate Services Manager

My Business Consulting DMCC

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, English and German languages
الخبرات
11 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 8 أشهر

Corporate Services Manager في My Business Consulting DMCC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2019

- Free Zone, Offshore, Mainland company formation
- Corporate / personal bank account opening
- Assistance in obtaining the second citizenship
- Accounting & bookkeeping services
- PRO & Admin Services

Customer Relationship Manager في Zenith Holiday Homes Rental LLC
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2017 إلى ديسمبر 2018

Responsibilities:
- check customers correspondence in order to sort, prioritize and distribute daily tasks between customer relations team
- all kind of communications with landlords regarding their properties: current status of property and income, negotiations about contract renewals and terms of mutual work
- ensure interaction between landlords and company’s departments
- establish and maintain high level of business relations with existing and prospective landlords
- owners accounting: extracting data from online booking systems, calculation of income and expenditures (revenue up to 2, 3 mln AED), creating and adjusting owners payments schedule
- create, update and analyze revenue of apartments, provide strategies of company’s income increasing

Guest Relations Supervisor في One & Only The Palm
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2016 إلى يونيو 2017

Responsibilities:
- ensure and provide flawless and professional guest service experience
- coordinate and manage communication between guests and staff and ensure customer concerns are resolved
- promote all hotel amenities, conveniences and programs offered
- supervise guest relations team to ensure all standards and operating procedures are complied
- analyze customer feedback and provide strategic direction to improve overall rating

Administrator في Alex Fitness
  • روسيا
  • يوليو 2014 إلى سبتمبر 2016

Responsibilities:
- coordinate office activities and operations to ensure efficiency in compliance with company policy and prepare daily KPI reports
- maintain high level of customer care handling complaints and incidents
- create and update clients and employees databases
- make timetables of fitness activities and staff schedule
- organize team-building events for the staff

Sales Representative في Alex Fitness
  • روسيا
  • مايو 2012 إلى يونيو 2014

Responsibilities:
- present, promote and sale services to existing and prospective customers
- promote services of the club via social media
- develop and maintain positive business and customers relations
- achieve agreed sales targets within schedule
- analyze market's potential, track sales and present reports

الخلفية التعليمية

بكالوريوس, English and German languages
  • في Orenburg State Pedagogical University
  • يوليو 2016

Foreign Languages Department Pedagogical Education (Teaching of English and German languages)

الثانوية العامة أو ما يعادلها, English
  • في Orenburg Pedagogical College
  • سبتمبر 2009

Foreign Languages Department

Specialties & Skills

Microsoft Office Applications
Microsoft Office XP
Internet Browsing
MACINTOSH OS
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT POWERPOINT
MICROSOFT WINDOWS
LEADERSHIP
CREATIVE

اللغات

الانجليزية
متمرّس
الالمانية
متوسط
الروسية
اللغة الأم