F. Office Manager & Executive Assistant
Schon Properties
Total years of experience :10 years, 5 Months
Proven working experience as Office Manager
Proven knowledge of auditing standards and procedures, laws, rules and regulations
Training and developing staff to provide the department with an appropriate skilled
Revising all the payments, income, cheques, petty cash & contracts or agreements daily
Organizing mid and yearly board Meetings.
Office Operation Management Prepare and present reports that reflect results and document process
Reporting directly to President and BOD.
Act as an objective source of independent advice to ensure validity, legality and goal achievement
Identify loopholes and recommend risk aversion measures and cost savings
Maintain open communication with management and Senior Management.
In charge of the front office team.
Appraisals and performance management of the team including monthly meetings.
Managing operation timings to ensure adequate cover at all sites at all times to ensure the provision of a consistent service.
Giving appropriate feedback and set achievable objectives prior to giving annual review for team members.
Leading monitoring motivating and inspiring the team providing guidance and support.
Review of existing standers and procedures while implementing new best practices.
Resolve problems & making decisions.
Office and documents organization.
Generate reports for Board members.
Submit Summaries and monthly reports.
Working on CRM system.
Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards.
In charge of customer service, collection and admin departments.
Handling a great team towards high management assigned targets.
Providing exceptional high level of services.
Handling Cheques, Credit card & petty cash.
Develop understanding customer service approach.
Generate reports for management CFO, GM & CEO.
Resolving problems and taking decisions.
Training and coaching standard operation procedures to identify loopholes and recommend aversion measures and cost saving.
Formulate collection strategies and analyze Internal control & Identify financial risk areas.
Summaries and closing reports.
Admin sheets & client database.
Joined the company as Dynamic a versatile sales executive in time share industry.
Solid and professional with solid track of record of exceeding sales targets.
Working on tourism systems.
Delivering a 5 stars service standard for one of the leading aviation companies in the UAE and the world.
Involved in the strategic market planning.
Participating in Promotional events.
in charge of the sales team on board.
Organizing and merchandising operations.
Promoting major events like promoting new store openings or product launches or destinations.
Having the responsibility of delivering a luxurious service on board.
Traveling the world by dealing with the guest’s needs and complaints.
Submitting technical & medical reports.
Flight dispatch in cooperation with ground staff.
Supervise personnel and develops sales and sales support staff
Reviews progress of sales roles throughout the company
Develops specific plans and suggestions to ensure revenue growth in all company’s products.
Holds regular meeting with sales staff.
from oct 2003 to July 2007
