Francis Jeyaraj

Leadership Grid, Design Thinking Expert.
 Train the Trainer on various behavioral topics

Human Resources and Administration
➢ Formulated & Implemented HR Policies & Strategic Management.
➢ Manpower Planning, Recruitment & Placement according to requirement.
➢ Oversee leadership development programs, employee engagement surveys, staff support & motivation
programs, employee relations, talents retention and very effective grievance management

Real Estate (7 Subsidiary Companies in Kuwait, U.A.E, Bahrain, Oman, Qatar and KSA)
➢ Developed HR processes, workflows, and working with IT to implement HRIS systems.
➢ Built a competitive reward structure, compensation, and benefit function.
➢ Monitored salary structures, balancing staffing needs with cost controls, and ensuring that policies,
procedures and programs are in alignment with the organization’s overall strategic objectives and HR
vision

Total Rewards & Performance Management
➢ Custodian of Rewards management, including base pay, short-term incentives, and long-term incentives.
➢ Implemented Bank Wide Mid-Year and Annual Performance Appraisal System linked to Pay for
Performance Based Merit Increase, Salary Adjustments and Performance Based Bonus Scheme.
➢ Evaluated competitor compensation and benefits packages through consultants and by primary
research.
➢ Developed succession planning for all key managers.
Islamic Bank, Kuwait

- Total Rewards & Performance Management
➢ Balanced staffing needs with cost controls.
➢ Ensured that HR Policies, Procedures and programs in alignment with the organization’s overall strategic
objectives and HR Vision.
➢ Custodian of Rewards management, including base pay, short-term incentives, and long-term incentives.
➢ Implemented Bank Wide Mid-Year and Annual Performance Appraisal System linked to Pay for
Performance Based Merit Increase, Salary Adjustments and Performance Based Bonus Scheme.
➢ Rolled out "Employee Engagement Survey" and recommended Strategies for Takaful.
➢ Evaluated competitor compensation and benefits packages through consultants and by research.

Updated & Revised Human Resource Development and Administration Policies and Procedures.
➢ Custodian of Job Analysis, Job Descriptions, and Job Evaluations using Hay Job Evaluation
Methodologies.
➢ Implemented QMS - ISO 9001:2000 for HRD department and conducted inter-departmental Internal
Quality Audits

- HRD &
Specialist - Quality Management Systems (QMS)
✓ Twice received Chairman's cash award & certificates for the Employee Suggestion Program.
✓ Appointed as "Management Representative" for implementation of ISO 9001:2000 Quality
Management System with effective from 1st of October 2006.
➢ Achieved Manpower Plan at 95% of Budget (Recruited 269 staff @ 8 % turnover).
➢ Carried out process mapping of all HRD work processes, suggested elimination of tasks and reduced
cycle time.
➢ Performed detailed Volume and Time analysis.
➢ Conducted CSI &Employee Satisfaction Surveys. Achieved Engagement Quotient 82.4% Internal
Customer Satisfaction and 12
➢ Prepared Human Resource Development and Administration Budget - Balanced Score Card; monitored
and implemented those plans

Interface between HR and Oracle Technical team in the implementation of Orion HRIS module.
➢ Administered leave and performance management system.
➢ In charge for MIS preparation and supervised the data entry staff.
➢ Identified areas for computerization and elimination of duplication of tasks.
➢ Developed process manual for HRD.
Thomas Assessments, IN & DXB

Handled employee relations for over 1, 500 employees.
➢ Successfully implemented CPC based Performance Management Systems linked to Variable Pay.
➢ Created presentations, Training and PR materials - skilled at using presentation tools such as Power
point and Word to create company presentations, employee-training programs with training materials
and press releases.
➢ Stream lined the recruitment activities, initiated manpower planning exercise, initiated and collected
job description from all the HO and Branches

Recruitment, Learning & Development
➢ Handled recruitment domains like logistics, Airlines, IT, Telecom, Banking, Textile, FMCG and Embedded
systems professionals.
➢ Direct search, interview by phone, personal interviewing and international recruiting.
➢ Co-ordination of training workshops such as Human Potential and Attitude