Gerald Kooli, Marketing Officer

Gerald Kooli

Marketing Officer

Multitech Business School

Location
United Arab Emirates - Dubai
Education
Higher diploma, Business Administration
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

Marketing Officer at Multitech Business School
  • Uganda
  • My current job since January 2015

• Carry out an effective marketing function to promote MBS courses in the specific allocated region.
• Oversee the work with recruiting agents in the allocated region to boost student enrollment.
• Prepare a semester, half yearly and annual marketing plan.
• Ensure that the allocated regional targets are at a level to meet overall objectives of the institution.
• Provide customer service directly through a range of media, including face to face, emails and phone (telemarketing function)
• Provide advice, assistance and support to prospects and clients in accessing various materials including but not limited to course brochures, course fees, application forms, information about other services offered by the school and others.
• Contribute to the development, documentation of guidelines, standards for delivery of front office service including collecting, presenting statistics, and reporting on student enrollment and other potential clients.
• Organize open days, workshops and school visits with the objectives of students’ enrollment.
• Track direct enrollment of the recruitment agents in specific allocated region and focus their benefits according to their terms.
• Work with media houses to promote MBS.
• Carryout regular internal surveys to establish the perception and attitude of clients towards MBS and assist in the development of customer service policy for the entire organization.
• Report to seniors on a regular on regular basis as well as compile semester, half semester yearly and annual reports on the regular marketing activities carried out.
• Perform any other duty that may be assigned to me from time to time by management.

Customer care at G4S
  • United Arab Emirates - Dubai
  • November 2011 to December 2014

administrative

Education

Higher diploma, Business Administration
  • at Multitech Business School
  • August 2016

Business Administration and management

Bachelor's degree, Administration and Management
  • at Makerere University
  • May 2008

Bachelors of Arts (Admin. and Management) and a Diploma in teaching

Diploma, Education
  • at Kyambogo University
  • August 2003

Teaching profession

Specialties & Skills

Service Coordination
Customer Interaction Management
Administration
Marketing
Problem Solving
MS Word, Excell
Administrative and managerial skills
Office budget management , Office administration

Languages

English
Expert

Training and Certifications

BA (Certificate)
Date Attended:
August 2005
Valid Until:
May 2008
Teaching Diploma (Certificate)
Date Attended:
October 2001
Valid Until:
August 2003