Receptionist,showroom coordinator,advertising and branding specialist
Rt group (fastlink,newroz Company)
Total years of experience :4 years, 9 Months
welcomes visitors personality or on phone, maintaina by following procedures, coordinate logistics of event for direct sales, producing marketing and design
timesecurity
Feb2010 till Jun2010
Working at Top Business Company as medical coordination.
Main Responsibilities:
• Make deals between medical, live insurance Company and our under business Companies.
• Make contacts with patients to make sure access service well from insurance companies, especially in the case of death or conduct operations
Apr 09 - Sep 09 Call center agent high value customers.
Main Responsibilities:
• Provides information to customers, facilitates the resolution of customer complaints& inquiry
• Process and oversees maximum customer satisfaction
• Performs miscellaneous job related duties as assigned
• Ability to analyze and solved problems
• Ability to together data and prepare reports
• Ability to supervise and train staff, including organizing and scheduling work assignment.
• Knowledge of customer standers and procedures.
Apr 07- Sep 09
Working at Vodafone Egypt company as call center high value customer.
Feb 09 - Apr 09 Technical support team and hotline Queue Supporting.
Apr 07 - Nov 07 As call center agent.
Dec 07 - Mar 08 In campaign department.
Apr 08 - Jun 09 As call center Med value customers.
SEP 06- FEB 07
Basic Business Skills Acquisition (BBSA) & Graduate resource program (GRP) Cairo, Egypt
Sponsored by the future generation foundation (FGF)
2002-2006 Hellwan University, Cairo, Egypt. * Faculty of Tourism and Hotels, Tourism Dept. * Grade: Good